Executive Director

Job Description

Job Description

Lead with Purpose. Inspire Excellence. Change Lives.

Are you an experienced senior living or healthcare leader who is passionate about creating exceptional resident experiences, building high-performing teams, and driving operational success?

At Pegasus Senior Living , we believe in creating communities where residents thrive, associates grow, and families find peace of mind. Guided by our mission to Celebrate and Enhance All Lives with Kindness & Integrity , we are seeking a dynamic and results-driven Executive Director to lead our community and inspire excellence in every aspect of operations.

This is an outstanding opportunity for a proven leader with experience in senior living, assisted living, memory care, healthcare operations, hospitality, sales, and team leadership .

Why Join Pegasus Senior Living?

Pegasus Senior Living is a growing national senior living organization dedicated to providing exceptional care, service, and lifestyle experiences. Our Executive Directors are empowered to make meaningful decisions, develop strong teams, and positively impact the lives of residents and families every day.

Executive Director Benefits & Perks

• Competitive base salary plus performance-based bonus opportunity
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Leadership development and mentorship programs
• Career advancement opportunities nationwide
• Employee referral bonus program
• Travel, retail, restaurant, and entertainment discounts
• Supportive and collaborative company culture
• PSL Cares Program offering financial assistance during qualifying hardships

Position Summary

The Executive Director serves as the community's senior leader and is responsible for the overall success of operations, resident satisfaction, employee engagement, financial performance, regulatory compliance, sales, marketing, and census growth.

Reporting directly to the Regional Vice President of Operations, the Executive Director leads all departments to ensure the community delivers exceptional care, hospitality, and service while achieving operational and financial goals.

The ideal candidate is a strategic leader with a strong business acumen, a passion for serving seniors, and a proven ability to build and develop high-performing teams.

Key Responsibilities

Community Leadership

• Provide overall leadership for all community operations
• Create a positive, resident-focused culture built on service excellence
• Drive employee engagement, accountability, and team development
• Ensure an exceptional experience for residents, families, and visitors
• Promote Pegasus Senior Living's mission, values, and culture

Financial & Operational Management

• Manage community budgets, expenses, and profitability
• Drive occupancy, revenue growth, and census development
• Analyze business performance metrics and implement strategic initiatives
• Ensure operational efficiency across all departments
• Achieve and exceed key performance indicators and financial objectives

Sales & Marketing Leadership

• Partner with sales teams to increase occupancy and community visibility
• Support lead generation, prospect engagement, and move-in conversions
• Build relationships with referral sources, healthcare providers, and local organizations
• Champion the community brand within the market

Team Development

• Recruit, hire, coach, and retain top talent
• Lead and develop department managers and frontline staff
• Foster a culture of learning, accountability, and professional growth
• Promote high associate satisfaction and retention

Compliance & Quality Assurance

• Ensure compliance with all federal, state, and local regulations
• Maintain licensing standards and survey readiness
• Oversee resident safety and risk management initiatives
• Ensure quality care and service standards are consistently achieved
• Support emergency preparedness and safety programs

Qualifications

Required

• Associate degree or equivalent leadership experience
• Minimum 5 years of leadership experience in senior living, healthcare, hospitality, or multi-department operations
• Proven success managing budgets, financial performance, and occupancy goals
• Experience recruiting, developing, and retaining large teams
• Strong communication, leadership, and relationship-building skills
• Ability to lead multiple departments and drive organizational success

Preferred

• Bachelor's degree in Business Administration, Healthcare Administration, Hospitality Management, or a related field
• Previous experience as an Executive Director, Administrator, General Manager, or Community Director
• Senior Living, Assisted Living, Memory Care, Skilled Nursing, or Healthcare Operations experience
• Experience managing P&L responsibilities of $1M-$3M+ annually
• Multi-site or regional leadership experience

Ideal Candidate Background

Candidates with experience in the following roles are encouraged to apply:

• Executive Director
• Senior Living Administrator
• Assisted Living Administrator
• Community Director
• Healthcare Administrator
• General Manager
• Regional Director
• Director of Operations
• Nursing Home Administrator
• Multi-Site Operations Leader
• Hospitality General Manager

What Makes You Successful

Strategic Business Leadership

• Strong financial acumen and budget management skills
• Ability to drive occupancy, revenue, and operational performance
• Experience balancing resident satisfaction with business objectives

Exceptional Leadership

• Servant-minded leadership approach
• Ability to inspire, motivate, and develop others
• Strong conflict resolution and decision-making skills
• High emotional intelligence and professional judgment

Commitment to Excellence

• Passion for serving seniors
• Focus on creating a culture of accountability and engagement
• Dedication to delivering exceptional resident and family experiences
• Continuous learner with a growth mindset

Join Pegasus Senior Living

If you are a passionate leader looking to advance your career with a respected and growing senior living organization, we invite you to apply today.

Help us create a community where residents thrive, associates grow, and every day is an opportunity to make a meaningful difference.

PSL is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PSL will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective associates and incumbents to discuss potential accommodations with PSL.