Treatment Coordinator

Job Description

Job Description

Location: San Antonio, TX
Pay: $18.00 - $24.00 per hour
Schedule: Full-Time | Monday - Friday 8:45am - 6pm and alternating Saturday's 8:45am - 3pm

Are you passionate about helping others and making a positive impact on patients' lives? We’re looking for a friendly, detail-oriented Treatment Coordinator to join our dental team at Align Dental Group! In this role, you’ll be the bridge between patients and their care—guiding them through treatment plans, answering questions, and helping them feel confident about their dental health journey. 

We offer a supportive team environment, competitive pay, and opportunities for growth and advancement within our practice. If you're ready to join a dynamic team and make a difference in the lives of our patients, we'd love to hear from you! Apply today to become our newest Treatment Coordinator!

Position Overview

The Treatment Coordinator plays a key role in helping patients understand their treatment plans and financial responsibilities while supporting clear communication between the dental team and patients. This position focuses on guiding patients through their care journey, tracking treatment progress, and ensuring a smooth, informed experience. Success in this role requires strong organizational skills, compassion, and a passion for helping patients achieve optimal oral health.

Why You’ll Love This Role

• Work in a Positive, Team-Oriented Environment
• Opportunity for Growth & Career Development
• Competitive Pay + Perks
• Employee Discounts on Dental Services for You & Your Family 

Perks and Benefits

• Employee Discount on dental services for you and your family – because your smile matters to us.
• Flexible Schedule to fit your lifestyle – work-life balance made easy.
• Comprehensive Health Insurance – protecting your well-being every step of the way.
• Life Insurance for peace of mind – security for you and your loved ones.
• Clear Vision with Vision Insurance – see the world with clarity.
• Paid Time Off – because we believe in cherishing the moments that make life extraordinary.
• Referral Bonus Program – unlock the power of connections and earn rewards.
• Health Savings Account (HSA) – save for medical expenses with pre-tax dollars and invest in your future health.
• Employee Assistance Program (EAP) – confidential support and resources when you need them most.
• 401(k) Retirement Savings Plan – invest in your future with ease and prepare for the retirement you deserve.
• Pay on Demand! Enjoy financial flexibility! Access a portion of your earned wages before payday

What You'll Do:

• Review and manage treatment plans daily to ensure they meet individual patient needs and goals.
• Educate and support patients by clearly explaining treatment options, follow-up procedures, and financial responsibilities.
• Create a calm and welcoming environment to ease patient anxiety, especially during financial or treatment discussions.
• Serve as a liaison between patients and the clinical team, advocating for patient preferences and coordinating care.
• Track patient progress by developing treatment management plans, monitoring outcomes, and maintaining accurate documentation.
• Audit schedules and fill gaps to support daily production goals and ensure efficient use of provider time.
• Coordinate financial arrangements and insurance benefits, ensuring patients understand and stay current on their obligations.
• Maintain accurate records including referrals, claims, RCM tracking, and treatment notes with 100% accuracy.
• Support administrative processes , including completing route slips, daily checklists, responding to emails, and attending meetings.
• Collaborate across teams , including external agencies, to ensure quality patient care and timely treatment completion.

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