Technical Product Owner - Enterprise GRC Platforms

Technical Product Owner

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Technical Product Owner is responsible for the day-to-day product ownership and delivery of key enterprise Governance, Risk, and Compliance (GRC) platforms, including eGRC (RSA Archer), Aravo, Compliance Hub, and supporting GRC tools.

This role translates risk, compliance, and audit requirements into clear product backlogs, partners closely with engineering and vendors, and ensures platforms are stable, compliant, and scalable. This is a hands-on execution role with accountability for platform health, delivery outcomes, and operational excellence.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Product Ownership & Delivery:

• Own and manage the product backlog for assigned GRC platforms, ensuring alignment with enterprise risk, compliance, audit, and regulatory priorities
• Translate business and risk requirements into epics, user stories, functional requirements, and acceptance criteria
• Partner with engineering teams to support sprint planning, backlog refinement, testing, and release execution
• Ensure production stability by managing defects, prioritizing fixes, and supporting platform enhancements

GRC Platform Enablement:

• Support core GRC capabilities across:
• Risk assessments, control mapping, issue management, and reporting (eGRC / Archer)
• Third-party risk workflows and vendor lifecycle management (Aravo)
• Audit and compliance artifact intake and workflow orchestration (Compliance Hub)
• Ensure platform configurations align with enterprise risk frameworks (e.g., NIST, ISO, HITRUST) and audit requirements
• Support evidence automation, workflow standardization, and system integrations to improve efficiency and data quality

Stakeholder & Vendor Collaboration:

• Act as the primary product contact for Risk, Compliance, Audit, Technology, and Engineering stakeholders
• Partner with vendors to track roadmap items, manage enhancements, and resolve platform issues
• Communicate delivery status, risks, and dependencies to product, risk, and technology leadership

Operational Excellence:

• Track and report on platform KPIs, including adoption, stability, backlog health, and delivery throughput
• Support audit readiness and regulator-facing needs by ensuring accurate, reliable system outputs

Identify opportunities to reduce manual effort, improve user experience, and standardize processes across GRC platforms.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree or equivalent practical experience
• 2+ years of experience in technical product ownership, business analysis, or GRC technology delivery
• 2+ years of hands-on experience working with enterprise GRC platforms such as RSA Archer, Aravo, compliance, or audit management systems (or comparable enterprise risk/compliance tools)
• 2+ years of demonstrated ability to translate risk, compliance, or audit requirements into documented technical requirements, including user stories, functional requirements, and acceptance criteria
• 1+ years of experience working in Agile delivery environments (Scrum and/or Kanban)
• Intermediate level of proficiency with written and verbal communication skills, with experience engaging both technical and non-technical stakeholders

Preferred Qualifications:

• Experience supporting enterprise risk management, third-party risk, audit management, or compliance programs
• Familiarity with risk and control frameworks such as NIST, ISO 27001, HITRUST, SOC, or similar
• Experience with workflow automation, evidence automation, and system-to-system integrations
• Prior experience partnering with external vendors to manage roadmaps and platform enhancements
• Experience working in highly regulated environments (e.g., healthcare, financial services)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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