Veterinary Receptionist

Receptionist Position at Hurley Veterinary Hospital

Welcome to Hurley Veterinary Hospital, where our mission is built on high-quality medical care and unparalleled community trust. The local community certainly agrees, supporting us with an outstanding 4.9-star Google rating. If you are looking for a place where you can truly focus on providing the best possible care alongside dedicated teammates, this is your opportunity to join a respected organization dedicated to helping you succeed. As a valued part of our network, we ensure all teammates have the resources needed to do their best work. You will find that our hospital culture prioritizes continuous learning and professional growth. We provide access to comprehensive programs designed to help you achieve your career goals, whether that means becoming a credentialed technician, moving into a leadership role, or advancing your skills through internal continuing education opportunities. We believe in providing strong workflow support and a truly collaborative environment where every individual feels empowered to contribute and grow. Our commitment to advanced patient care is evident in the specialized services we offer, including dedicated Urgent Care and advanced Ophthalmology procedures for small animals. Veterinarians joining our hospital benefit directly from access to internal specialty consultations across a wide range of disciplines, ensuring that even complex cases receive optimal treatment plans. We are focused on providing leading-edge medical solutions in a facility designed for efficiency and safety, giving you the best environment to practice high-quality, modern veterinary medicine every day. Hurley, New York, offers the perfect blend of scenic beauty and historic charm located in the beautiful Hudson Valley region. This area provides an outstanding quality of life, offering easy access to outdoor activities, picturesque landscapes, and a vibrant local culture that draws residents and visitors alike. You will enjoy working in a close-knit community that deeply values its local businesses and professional services. Join us in Hurley and discover a rewarding professional career complemented by an appealing and enriching New York lifestyle.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• Pay range for this position is $18 - $20 per hour, based on experience.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.