Store Manager

Overview As a Store Manager at Carter’s, you and your team will be the first face of the brand for growing families. You will congratulate new parents and grandparents, introduce them to our baby essentials, help prep them for the first day of school, and support all the big and little moments on their parenting journey. Responsibilities Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team. Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement. Grow leaders through providing direction, delegation, and investing in their development. Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program. Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits. Build customer loyalty through directing and coaching the team on the benefits of customer participation in our loyalty programs, including credit. Execute the company’s direction on merchandising and operations; manage payroll and budgets. Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results. Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available. Reduce loss through a consistent level of customer service, education, and operational controls. Qualifications A positive and solutions‑oriented mindset. Effective and professional verbal and written communication skills. Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once. Proficient computer and technology skills (Outlook, Excel, web navigation, etc.). Minimum of 3 years of retail or related management experience leading direct reports. A high school diploma or GED. Physical Requirements Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week. Benefits Health and mental health benefits. 30% discount on Carter’s brands. Referral bonuses. Advance You Program to help earn a GED or a bachelor’s degree tuition‑free or learn English as a second language. Paid time off, holidays, and parental leave, as well as adoption assistance and charitable matching gifts. Professional and personal development programs. Compensation Compensation for this position ranges from $30.50 – $38.50 per hour based on experience and location. Equal Opportunity Employer Carter’s for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. Carter's does not use AI to make any decision in our hiring process. Miscellaneous NOTE: This job description is not all‑inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. #J-18808-Ljbffr