Plumbing Technician

Job Description

Job Description

We are looking for a Plumbing Technician to join our team!

Location: Rochester, NY (25-30 mile service radius)

Position type: Full Time

Join a team that’s been trusted since 1977.

Gatti Plumbing is a well-established, family-owned company proudly serving the Rochester community for nearly 50 years. As we continue to grow, we’re looking for a skilled and motivated plumbers to join our team.

If you take pride in your work, enjoy solving problems, and are committed to delivering outstanding customer service, this is an opportunity to build a long-term career with a company that values craftsmanship and professionalism.

What We’re Looking For

• Strong troubleshooting and problem-solving skills
• Ability to manage time effectively and complete jobs efficiently
• Willingness to learn and adapt to new tools and technologies
• Team-oriented mindset with a positive, professional attitude
• On site training

Required Competencies

• Experience: Must have a minimum of 1-2 years or proven and professional plumbing experience
• Installations: PVC piping for new construction and remodels; PEX and/or copper water lines
• Fixtures: Installation of tubs, toilets, urinals, faucets, and other plumbing fixtures
• Water Heaters: Installation and replacement of tank and tankless systems
• Repairs: Sewer and water line repair experience

General Requirements

• Ability to lift and carry heavy equipment
• Strong verbal and written communication skills
• Must have a Valid New York State driver’s license with a clean driving record

Key Responsibilities

• Service & Repair: Diagnose, troubleshoot, and repair residential and commercial plumbing issues, including clogged drains, leaks, toilets, sinks, faucets, and bathtubs.
• Installations & Remodels: Install PVC DWV (Drain, Waste, and Vent) piping for new construction and home remodeling projects. Run and connect PEX and/or copper water lines.
• Water Heaters: Professionally install, service, and replace both standard tank water heaters and modern tankless water systems.
• Specialized Systems: Service, install, and maintain specialty residential fixtures like sump pumps, water-powered backup pumps, garbage disposals, backflow devices, and hot water dispensers.
• Advanced Maintenance: Assist with or learn to use advanced technology such as sewer camera inspections, hydro-jetting equipment, and septic services.
• Customer Care: Arrive on time to customer homes or businesses in a clean-cut, professional manner. Clearly explain plumbing issues, present upfront options, and provide a smooth, stress-free customer experience.
• Documentation & Safety: Maintain clean and organized company trucks and tools. Keep accurate records of work performed and parts used. Follow all safe workplace practices.

Compensation & Benefits

We offer a competitive compensation package designed to reward performance and support long-term career growth:

• Competitive Pay: Strong base wages with overtime and after-hours earning opportunities plus incentive pay and profit sharing
• Overtime: Paid at 1.5x to 3x your regular rate
• Paid Time Off: Up to 5 weeks of vacation plus paid holidays
• Retirement Plan: 401(k) with company contributions
• Bonuses: Annual, loyalty, and referral bonuses
• Health Coverage: Medical, dental, and vision insurance options
• Career Growth: Clear advancement opportunities
• Paid Training: Ongoing, hands-on training to expand your skills
• Tools & Equipment: Fully stocked service vehicle, iPad, and mobile phone provided
• Team Culture: Company events, outings, and a supportive, family-oriented environment

If you're ready to grow your career with a company that values quality work and strong customer relationships, we encourage you to apply today.

Since 1977, serving homes and businesses throughout Rochester with award-winning plumbing service!

Company Description

Since 1977, serving homes and businesses throughout Rochester with award-winning plumbing service!