Call Center Supervisor
Tryfacta, Inc.
About US: Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private & public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems. Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)! Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement. Job Summary: Tryfacta is seeking Call Center Site Manager / Supervisor professionals for our client in Austin, TX 78723 . This is a temporary contract assignment supporting a high-volume contact center operation. We have 3 openings: 1 Site Manager and 2 Supervisors . If you have call center leadership, customer service, or staffing experience, please Apply Now! Position Title: Call Center Site Manager / Supervisor Openings: 3 1 Site Manager 2 Supervisors Location: Austin, TX 78723 Duration: Temporary Contract Work Schedule: 100% On-Site; Flexible schedule Pay Rate: $27$38/hr W2 , depending on position and experience Responsibilities for this position include, but are not limited to: Manage daily call center/contact center operations. Supervise employees, team leads, and customer service teams. Manage staffing, scheduling, attendance, and workforce coverage. Support recruiting, onboarding, and employee training. Monitor employee performance, productivity, and quality. Handle employee questions, issues, and escalations. Track KPIs and prepare workforce reports. Coordinate with management and client teams. Support high-volume and multi-shift operations. To be considered for this position, you should have: Call Center / Contact Center experience. Customer Service Operations experience. Team supervision or leadership experience. Workforce management and scheduling experience. Experience managing attendance and employee performance. Recruiting, onboarding, or training experience. Strong communication and problem-solving skills. KPI, quality, or productivity reporting experience. Temporary staffing experience is a plus. Government, utility, 311/911, or public-sector experience is a plus. Additional Requirements: Must be able to work 100% On-Site in Austin, TX 78723 . Austin/Austin Metro candidates are strongly preferred. Must be comfortable working in a high-volume contact center environment. Schedule flexibility may be required. Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,bfb3568a-762b-4989-884b-a9682aa104ca
$22.64 per hour
...abilities to work effectively across departments and with external vendors. Key Responsibilities * Effectively handles complex calls, escalated issues, and advanced interactions, including ancillary benefit inquiries. * Proactively identifies and manages member and...SuggestedContract workTemporary workRemote workTEKsystems
Austin, TX2 days ago- ...The Call Center Supervisor provides advanced support to the SSA Ticket to Work Help Line by assisting Call Center Management with daily operations. This role directs and supervises Beneficiary Support Specialists (BSS I and II), who are responsible for routine/basic inbound...SuggestedExtra incomeContract workWork at officeLocal areaRemote work
ASM Research, An Accenture Federal Services Company
Austin, TX1 day ago $140k - $160k
...Overview The Director of Call Center Operations will own the end-to-end strategy, performance, and evolution of Storable’s Marketplace contact center. This is a senior leadership role responsible for maximizing revenue, efficiency, and customer experience across a BPO-...SuggestedHourly payFull timeTemporary workLocal areaImmediate startHome officeOverseasRelocation packageFlexible hoursStorable
Austin, TX1 day ago- ...Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking an experienced Call Center Manager to join our team. In this role, you will oversee our call center's daily operations and personnel, doing everything possible...SuggestedWork at office
ELITE VISON GROUP LLC
Austin, TX13 days ago $71k - $114k
Your journey as a Customer Operations Manager begins here! As a Customer Operations Manager, you will own high-severity billing and quote-to-cash escalations, providing clear coordination across Finance, Revenue Operations, Sales, and back-office teams. You will be responsible...SuggestedPermanent employmentFull timeContract workRelocation- About the TeamMiro's Customer Support team is on a mission to help our customers quickly solve their problems so they can get back to creating the next big thing. We provide enterprise-grade support with empathy and passion, and we strive to exceed user expectations by ...Full timeWork from homeFlexible hours2 days per week
$145k - $192.5k
Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world...Flexible hours- Job-ID: P27-3537586-1Location: 915 MEETING STREET 14TH FLOOR, NORTH BETHESDA, MD, 20852, US; Chicago, IL, United States; New York, NY, United States; Atlanta, GA, United States; Austin, TX, United States; Fort Lauderdale, FL, United StatesPosted: 2026-08-19Sodexo is hiring...Local areaWorldwide
$50.3k - $65k
...such as Production and Quality Control. Monitor the quality of calls and provide verbal and written feedback to customer care associates... ...business continuity. Provide coverage assistance to Contact Center management team and assist with covering evening/weekend shifts....Full timeWork experience placementWork at officeLocal areaFlexible hoursAfternoon shift$24 - $26 per hour
Full-time Description As our Front Office Manager , you will be involved with all aspects of the front office operations. You will be responsible for ensuring the overall success of the front desk, guest satisfaction, and product quality standards are being...Full timeLive inLocal areaFlexible hoursNight shiftIsland Hospitality Management
Austin, TX1 day ago- ...telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up to provide... ...Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work....Full timeWork at officeShift work
Hi Austin Airport Lp
Austin, TX1 day ago - Job DescriptionInfosys is seeking a Senior Engagement Manager for its Energy Vertical. The person will lead strategic client engagements, drive business growth, manage executive relationships, and oversee delivery governance within assigned Energy industry accounts. The...Full timeContract workTemporary work
$152k - $266k
About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning...Full timeLocal area$250k - $305k
We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals.We hire critical thinkers. People who thrive in a collaborative culture like ours where...Full time- Company DescriptionAbout Client:They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!!Job DescriptionJob Title: Customer Analytics Manager Job Location: Anywhere in USA, Austin...
- At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful...
$118.3k - $207.4k
...Scale and build upon existing programs including the customer trust center, providing customers with self-service access to relevant... ...This includes leading the handling of questionnaires, audits, and calls with customers and prospects to ensure their concerns are addressed...Full timeWork at office$88k - $121k
...website or need assistance completing the application process, please contact us via e-mail at ****@*****.***, or by calling our HR Direct Help Line at (***) ***-****, option 1, and following the prompts to speak to an HR Advisor. This contact is for...Full timeWork experience placementWorldwide$107.5k - $188.4k
About the RoleWe are seeking a strategic and results-driven Customer Marketing Manager for our WK Health division to lead initiatives that drive customer engagement, retention, advocacy, and lifetime value. This role sits at the intersection of marketing, customer success...Full timeContract workWork at office$26.6 - $36.6 per hour
...forecasts; provide sales management with reports on sales activities and projects as requestedConduct daily activities including: Pre-call research and planning to make a high volume of calls per dayIdentify potential upgrade and/or expansion opportunities and partner...Full timeContract workWork at officeLocal areaImmediate start- ...operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We move with a mindset we call CODE:Committed to our customers and community.Obsessed with quality.Deliberate in our decisions.Effective as one team.With over $400...Full timeWork at officeRelocation
- Austin, TexasMixed Signal Products (MSP) - Mixed Signal Products (MSP) /Full Time /HybridFor over four decades, Cirrus Logic has been propelled by the top engineers in mixed-signal processing. Our rockstar team thrives on solving complex challenges with innovative end-user...Full time
- The Account Manager (AM) is responsible for delivering exceptional day-to-day service to assigned customer accounts by managing order execution from quote through delivery. Working in partnership with an assigned Business Development Manager (BDM), the Account Manager ...Work at office
Brandability
Austin, TX1 day ago - ...Solutions, Natalist, and Everly Diagnostics. We've set a new standard of people-focused, diagnostic-driven care that puts patients at the center of their own health journey. Our infrastructure guides the full testing experience with the support of a national clinician...Full timeTemporary workFlexible hours
Everly Health
Austin, TX1 day ago - ...end to end. The Opportunity This is not an execution-only role. You will own a portfolio of client accounts, running bi-weekly calls, managing campaign performance, writing ad copy, and being the primary point of contact for your clients. You are the strategist and...Full timeWork from homeFlexible hours
Clients Blackbox, Inc.
Austin, TX1 day ago $90k - $120k
FloQast has a mission to support accounting and finance departments with workflow automation by accountants, for accountants. Founded in 2013 in Los Angeles, FloQast now has offices in New York, London and Australia! The Account Manager will be joining a fast-growing...Full timeWork at officeShift work3 days per weekFloqast
Austin, TX1 day ago$110k - $130k
...initial meetings, showing a demo of our platform, Salesforce hygiene and admin work, customer escalations, follow up meetings, pricing calls and various company calls and meetings. Confident handling objections with a prospect on a call. Sales Strategy & Deal...Full timeWork at officeWorldwideFlexible hours3 days per weekApollo.io
Austin, TX1 day ago- ...Customer Success Manager whose primary role is to lead our Customer Success team, day-to-day operations and future strategy. The role centers around representing business-critical platforms that serve unique customers of varying sizes, ranging from single-site gas station...Temporary workWork experience placementRemote workWorldwideFlexible hours
Dover Fueling Solutions
Austin, TX4 days ago $126k - $171k
ABOUT onX We're a team of builders, adventurers, and risk takers using technology to help people confidently explore the outdoors. Driven by our mission to awaken the adventurer inside everyone, we build products that optimize every outdoor experience and inspire ...Permanent employmentFull timeSeasonal workWork at officeRemote workRelocationRelocation packageFlexible hoursShift workONX, Inc.
Austin, TX6 days ago- ...digital communication tools (email, chat, phone) Preferences: Lab or manufacturing experience Experience with call centers, help desks, or multi-channel support environments (phone, email, chat, etc.) preferred Travel & Work Arrangements/...WorldwideMonday to Friday
Ingersoll Rand
Austin, TX4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Supervisor. Be the first to apply!
- call center manager Austin, TX
- inbound call center customer service representative Austin, TX
- online call center Austin, TX
- call center trainer Austin, TX
- call center associate Austin, TX
- home call center Austin, TX
- call center remote Austin, TX
- call center overnight Austin, TX
- work at home call center Austin, TX
- healthcare call center Austin, TX