Subaru Automotive Sales Consultant/Finance Manager Assistant

Subaru Automotive Sales Consultant/Finance Manager Assistant

Phil Long Subaru of Glenwood Springs is looking for an Automotive Sales Consultant/Finance Manager Assistant in a customer orientated transparent atmosphere. Phil Long is a recognized leader in the automotive industry. We are a growth orientated company with a strong and well connected team. We believe in employee and customer service, be ready to join a very friendly and financially rewarding environment.

As an Automotive Sales Consultant and Finance Manager Assistant you will sell new and used vehicles at dealership gross profit, volume, and customer satisfaction standards while also serving as a backup F&I manager.

Essential Duties

Sales Consultant Duties

• Sells and delivers a minimum number of vehicles per month.
• Writes complete sales orders and processes paperwork in accordance with dealership policies.
• Utilizes dealership sales control and follow-up systems.
• Attends product and sales training courses as requested by sales manager.
• Keeps up-to-date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of new-vehicle purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Fully explains product performance, application, and benefits to prospects.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Keeps abreast of new products, features accessories, etc., and their benefits to customers.
• Knows and understands equity and values, and is able to explain depreciation to the customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty and paperwork.
• Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Follows up on all post-delivery items, tag/title work, "we-owes" and special requests to be sure that all customer expectations are met.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Maintains professional appearance.
• Other tasks as assigned.

F&I Assistant Duties

• Protects gross profit by arranging financing so outside sources do not have an impact on selling margins.
• Generates additional income through the sales of vehicle service contracts, GAP coverage and maintenance plans.
• Responsible for paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information.
• Converts cash deals to finance.
• Maintains good working relationships with several finance sources, including the manufacturer.
• Processes finance and lease deals accurately and fairly through financial sources to secure approval.
• Processes all federal, state and dealer paperwork related to vehicle transaction.
• Understands and complies with federal, state, and local regulations that affect the new- and used-vehicle and finance departments.
• Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
• Checks all paperwork for correct title, lien information, taxes etc., before forwarding to accounting.
• Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
• Provides customers with complete explanation of manufacturer and dealership service procedures and policies.
• Assists in managing the alternative finance source program to ensure that several sources are available.
• Assists in maintaining insurance files.
• Works with sales managers to secure a reasonable profit from every sale.
• Ensures collection of all finance and insurance fees.
• Takes all credit applications.
• Handles rate quotations when necessary.
• Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
• Maintains a clean and professional work environment.
• Other tasks as assigned.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Education and/or Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• 2-4 years of automotive experience required.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.

Certificates, Licenses, Registrations

• Valid Driver's License

Benefits (Eligibility dependent upon employment status) Medical Dental Vision PTO 401k FSA/ HSA Basic Life Insurance Long Term Disability Legal Insurance Employee Assistance Program Employee Clinics