General Manager

Row House is seeking an experienced General Manager to drive sales and facilitate operations for our brand new studio opening in a stunning location near you!

Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment.

Position

The ideal General Manager will oversee all Studio functionality from Sales to Instructors, however, 80-90 percent of the role is driving Sales, with 10-20 percent focused on studio staff management and operations.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking
• Implement a sales process to schedule prospects into Intro class
• Drive membership sales through outside sales and business development efforts
• Manage staff schedule
• Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
• Supervise Sales Representatives and Instructors
• Hire/Manage all instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Independently make decisions related to high-level customer service
• Collect out-standing dues
• Maintain cleanliness and organization of the fitness studio
• Enforce Row House policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

Requirements

• 2+ years of fitness sales experience
• Confident in generating personal sales and training Sales Reps in sales
• Ability to work independently and collaborate with studio owner
• Ability to manage and drive all revenue streams from membership sales to retail
• Excellent communication and strong writing and interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast-changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgment
• An affinity and passion for fitness
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable and neat
• Strong attention to detail and accuracyTrustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Proficiency with computers and Studio software

Compensation & Benefits

• Competitive base salary based on experience & performance
• Commission paid on sales
• Opportunity to bonus, based on performance
• Unlimited growth potential as well within the company