Digital Delivery Implementation Manager

Leading a team of implementation specialists, the full-time Digital Delivery Implementation Manager will own the strategy and execution of a scaled implementation model for a healthcare technology platform, ensuring high-quality digital delivery and customer satisfaction while working remotely. Key responsibilities Own and refine the digital delivery model, managing implementation processes from intake through go-live Build scalable processes and program infrastructure, leveraging AI and automation to enhance operational efficiency Lead and develop a blended onshore and offshore team, fostering a culture of accountability and collaboration Required qualifications 5+ years of experience in healthcare technology implementation, with at least 3 years in a management role Demonstrated experience in leveraging AI to automate processes Proven ability to create and implement processes from the ground up in fast-changing environments Experience leading both onshore and offshore teams in high-volume delivery settings Hands-on experience with RCM and/or EMR implementations or migrations preferred Virtual Vocations Inc