Shift Lead - Bucktown

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule
• Free food & snacks
• Training & development

Location : Bucktown, Chicago, IL (New Café Opening)
Job Type : Full-time, Part-time
Compensation : $18.25/hour, tip eligible

Who We Are
At Fairgrounds Coffee & Tea, we believe that great food, exceptional coffee, and genuine hospitality bring people together. We’re a community-driven café dedicated to creating welcoming spaces, thoughtfully crafted beverages, and memorable guest experiences. 

We are excited to open our newest Fairgrounds café in Bucktown and are looking for leaders who want to help create memorable experiences in a new community!

The Role
We’re looking for a passionate, dependable, and hospitality-driven Shift Lead to join our growing team at our newest Bucktown location!

As a Fairgrounds Shift Lead, you’ll lead by example, support your teammates, and help ensure smooth daily café operations. From delivering exceptional guest experiences to guiding the team through busy shifts, you’ll play an important role in maintaining Fairgrounds’ standards of quality, service, and teamwork. 

As part of our opening team, you’ll have the opportunity to help establish a positive team culture and set the foundation for a successful new café.

Please Note: Our Bucktown location is not yet open. Initial onboarding and training will take place at another Fairgrounds café prior to the new location’s opening.

What You’ll Do
Shift Leadership & Team Development

• Lead daily shifts by assigning responsibilities, coordinating team deployment, and maintaining smooth service flow.
• Provide hands-on training and coaching to teammates to foster a positive, collaborative, and accountable team environment. 
• Communicate team performance, operational concerns, and feedback to café leadership.

Hospitality & Guest Experience

• Lead by example in creating a warm, welcoming environment and delivering exceptional hospitality.
• Support teammates in providing attentive, efficient, and memorable guest experiences.
• Address guest questions, concerns, and feedback with professionalism and care.

Food, Beverage, & Café Operations

• Uphold Fairgrounds’ recipes, preparation techniques, and quality standards for all coffee, tea, specialty beverages, and food.
• Oversee opening and closing procedures, daily preparation, restocking, and shift checklists.
• Maintain product availability, inventory organization, and equipment cleanliness.
• Ensure compliance with food safety, sanitation, and operational procedures.

Teamwork & Collaboration

• Collaborate with café leadership to support daily operations and team development.
• Take initiative, problem-solve, and adapt to changing priorities during busy service periods.
• Promote teamwork, accountability, and consistent execution of Fairgrounds’ service and operational standards.

What We’re Looking For

• Previous leadership or shift supervisory experience preferred.
• Prior specialty coffee, restaurant, or hospitality experience preferred.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to lead by example, delegate responsibilities, and provide constructive feedback.
• A positive, dependable, and team-oriented attitude.
• Ability to multitask, stay organized, and make decisions in a fast-paced environment.
• Attention to detail and commitment to quality, cleanliness, and food safety.
• Availability for early mornings, weekends, or holidays as needed.
• Food safety certification or willingness to obtain one.

Why Join Fairgrounds?

• New Store Opening : Be part of the opening team and help shape the culture of our newest café.
• Employee Discounts : Discounts on eligible food, beverage, and retail purchases.
• Shift Drinks & Meals : Available in accordance with company policy.
• Training & Development : Hands-on training and opportunities to develop new skills.
• Growth Opportunities : Opportunities for continued professional development and advancement.
• Supportive Team Culture : A collaborative and inclusive workplace built on teamwork and mutual respect.

Ready to Lead? Apply today!

Fairgrounds Coffee & Tea is an equal opportunity employer committed to fostering an inclusive workplace.