Veterinary Receptionist

Job Description

Job Description

Benefits:

• 401(k) matching
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Paid time off

Veterinary Receptionist – Join Our Team!

Are you a friendly, organized, and compassionate individual who loves animals and people? Our busy veterinary hospital is looking for a Veterinary Receptionist to be the welcoming face of our practice!

About the Role:

As a Veterinary Receptionist, you will be an essential part of our team, ensuring smooth daily operations while providing excellent customer service to our clients and their pets.

Responsibilities:

• Greet clients warmly and provide exceptional customer service

• Answer phones, schedule appointments, and manage the appointment calendar

• Check clients in and out, process payments, and maintain accurate records

• Educate clients on hospital policies, services, and pet care basics

• Handle prescription refills and relay messages between clients and veterinary staff

• Maintain cleanliness and organization of the reception area

• Assist in handling and restraining pets if needed

• Process medical records, faxes, and emails efficiently

• Work collaboratively with the veterinary team to ensure a seamless client experience

What We’re Looking For:

• Excellent communication and interpersonal skills

• Ability to multitask and stay organized in a fast-paced environment

• A positive, team-oriented attitude with a passion for animals and their owners

• Experience in a veterinary or medical setting is a plus, but not required

• Proficiency with computers and appointment scheduling software (experience with veterinary software is a bonus)

• Ability to remain calm and professional in emotionally charged situations

What We Offer:

• A supportive and compassionate team environment

• Opportunities for learning and growth within the veterinary field

• Competitive pay and potential benefits (dependent on experience)

• The chance to make a difference in the lives of pets and their people every day

If you’re ready to be part of a dedicated team that values excellent patient care and client service, we’d love to meet you!

To apply, please submit your resume and a brief cover letter detailing why you’d be a great fit for our team.

Qualifications

• Two or more years of customer service experience is preferred
• Previous experience as a receptionist is preferred
• Excellent communication skills with a focus on customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills