Cadence Application Analyst
Fairview Health Services
Role Description
The Cadence Application Analyst - Remote role is responsible for configuring, documenting, testing, modifying, and maintaining software applications. Key responsibilities include:
- Configuring applications by translating business requirements into software specifications.
- Supporting Epic applications across both outpatient and inpatient care settings.
- Partnering closely with business and operational groups to implement new solutions and provide ongoing incident support.
- Participating in application upgrades and infrastructure-related changes in collaboration with vendors and internal IT partners.
Job functions include:
- Configuring, modifying, testing, and troubleshooting existing programs/software.
- Analyzing end user data and business needs to recommend changes and optimize program/system performance.
- Developing deep application knowledge within specified focus areas.
- Writing and maintaining application systems documentation.
- Participating in IT workflow processes including Incident and Problem Management, IT Service Request Management, Change Control Management, and IT Project Management.
- Translating business requirements to detail-level system specifications and evaluating against current system capabilities.
- Unit testing all code and programs prior to releasing them to the quality assurance team.
- Resolving all unit test issues in a timely manner and assisting the quality assurance team in identifying test cases.
- Providing implementation/production support as required.
- Evaluating and understanding dependencies between applications.
- Supporting implementation planning for application program requirements.
- Providing excellent customer service to end-users and technical operations staff.
- Assisting senior development staff with technology integration.
- Working as a member of an application team and supporting multiple concurrent work efforts.
- Participating in creating and implementing improvements to achieve clinical, satisfaction, and/or efficiency outcomes.
- Providing ongoing operational system support and resolving escalated issues.
- Interacting with vendors on problem determination, resolution, issue tracking, upgrades, and fixes.
- Participating in after-hours support as determined by IT Leadership.
- Providing services centered on the needs and safety of patients and families.
Qualifications
- Bachelor’s degree or combination of education and related work experience.
- 3 years of IT application experience.
- If supporting Epic, certification in core applications is required within six months of employment.
Requirements
- Bachelor’s degree in IT field (preferred).
- Experience within the Healthcare Industry (preferred).
- Certifications and experience relative to the role (preferred).
Benefits
- Generous benefit package including medical, dental, and vision plans.
- Life insurance, short-term and long-term disability insurance.
- PTO and Sick and Safe Time.
- Tuition reimbursement.
- Retirement plans.
- Early access to earned wages.
- Additional information can be found here .
Company Description
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status.
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