Gas Station Attendant

Fuel Attendant

The Fuel Attendant is responsible for assisting customers at the pump, ensuring safe and efficient fueling operations, and maintaining a clean, compliant, and customer-friendly forecourt environment. This position plays a key role in delivering excellent customer service, ensuring fuel quality and safety standards, and supporting store operations through proactive maintenance and communication.

Customer Service & Assistance

• Greet customers promptly and courteously, offering assistance with fueling as needed
• Provide information about fuel types, promotions, and loyalty programs
• Always maintain a professional and customer-focused demeanor
• Address customer questions or concerns and escalate issues to management when appropriate

Fuel Operations & Safety

• Safely dispense fuel and propane in accordance with company policy and local regulations
• Verify fuel types and pump markings to ensure accuracy and safety during fueling
• Monitor fuel dispensers for proper function and report any leaks, spills, or mechanical issues immediately Follow all state, federal, and company safety procedures, including emergency fuel shutoff protocols
• Maintain awareness of and compliance with hazardous material handling procedures

Pump Island Maintenance & Cleanliness

• Keep pump areas clean, organized, and free of debris at all times
• Refill supplies such as squeegees, paper towels, windshield cleaner, and trash receptacles
• Clean fuel nozzles, spill buckets, and containment areas to prevent contamination or hazards
• Maintain signage, lighting, and pump displays for accuracy and visibility

Compliance & Reporting

• Follow established company and regulatory standards related to fuel dispensing, propane handling, and safety practices
• Complete required checklists and logs for safety inspections and maintenance issues
• Report accidents, unsafe conditions, or equipment failures to management immediately

Teamwork & Support

• Collaborate with store staff and management to support overall station operations
• Assist with basic upkeep of the store exterior and coordinate with maintenance personnel as needed
• Exhibit flexibility and a positive attitude in supporting other tasks during slow periods

Education and Work Experience

• High school diploma or equivalent preferred
• Previous experience in fuel station, retail, or customer service environment preferred
• Basic understanding of fuel operations and safety procedures preferred
• Ability to complete propane training (as required by state/local regulation)

Skill Set

• Excellent customer service and communication skills
• Strong attention to detail and commitment to safety
• Dependable and self-motivated with a team-oriented attitude
• Ability to learn company policies, fueling procedures, and safety standards
• Basic mechanical aptitude for identifying and reporting equipment issues
• Ability to handle multiple tasks while maintaining focus and accuracy

Physical Demands and Work Environment

• Frequent standing, walking, bending, and reaching throughout the work shift
• Ability to lift, carry, and move items up to 50 pounds as needed
• Regular exposure to outdoor weather conditions, including heat, cold, and rain
• Exposure to fuel fumes and cleaning chemicals with appropriate PPE provided
• Must be able to work flexible hours, including evenings, weekends, and holidays based on business needs