Data Sustain Lead

Job descriptionThe Sustain Engineer is responsible for BAU operations and L2L3 sustain support of the Customer Customer Marketing Data Layer data platform including automated monitoring incident triage DQ checks ETLpipeline troubleshooting and knowledge management The engineer will operate against the target sustain state automated monitoring via AWS Lambda SP mailer ServiceNowdriven incident management ConfluenceKEDBbased knowledge management chaostested resilience and be part of a rotational 24x7 shift model with US EST overlap Prior experience in a Support Program Project Application Data or Platform Sustain is strongly preferredMust HaveBAU monitoring of data pipelines and marts health checks batch job monitoring SLA trackingIncident triage and resolution using ServiceNow P1P4 adherence to response and resolution SLAsETL Data pipeline troubleshooting SAP BODS Informatica IICS Airflow Snowflake tasks streamsSQLbased root cause analysis and data reconciliation across source and targetExecution and continual improvement of runbooks SOPs and KEDB articlesSupport automated monitoring ing stack AWS Lambda SP mailer CloudWatch custom DQ sChange management via ServiceNow implementation verification and rollback of scheduled changesProblem Management RCA authoring permanent fix tracking postincident review contributionKnowledge Management creation and upkeep of Confluence pages KEDB entries runbooksScripting for automation and selfhealing Python Shell PowerShellWillingness to work in rotational 24x7 shifts with US EST overlap and oncall rotationClear communication with onshore business stakeholders during incidents and status reviewsNice to HavePrior experience in an Application Data Platform Support Program or ProjectExposure to Snowflake administration Airflow DAG debugging dbt testsAWS Cloud fundamentals Lambda S3 CloudWatch IAMChaos engineering Chaos Monkey testing exposureData Quality frameworks Great Expectations Soda custom SQL DQ suitesBanking BFSI domain exposure especially Customer Marketing data