Pre-Employment Services Supervisor

Pre-Employment Services Supervisor

Reports to - Director of Employment Services

Direct Reports - Rehabilitation Specialist; Disability Analysis; Instructor

FLSA Status: NON EXEMPT - DSP Status: NO

This job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

Full time (or PT)

$26.64-32.64/hour - Placement in the range will be determined based on experience and other factors allowed by law.

General Summary

Promote, coordinate, develop and oversee assigned pre-employment services for the Office of Mental Health (OMH). Oversee the delivery of service, supervision of staff and compliance of OMH and Department of Social Services (DSS) contracts. Provide direct services when necessary and appropriate to support contracted obligations.

Company Standards

• Maintains regular attendance and punctuality in order to provide ensure, supervise and provide quality serviced to individuals served. This position performs all hours onsite and at all assigned physical locations of service.
• Follows all safety rules and regulations; wears and/or uses required protective equipment while working; immediately addresses and reports any safety concerns or unsafe working conditions to the Employment Services management.
• Ensures and conducts all aspects of direct support to individuals served in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, regulations, rules and standards.

Essential Functions

1. Coordinates and maintains workload and work assignments for assigned staff, ensuring that program and individual needs are covered.
2. Maintains a caseload of individuals served, meeting with them routinely on and off site; and monitoring their progress, addressing concerns as needed.
3. Works as a functional back up for DSS Contracted Services including the Disability Analyst and the Job Readiness Workshop.
4. Continually audits and assesses service delivery to ensure appropriate enrollments in all programs, ensure timely and compliant billing procedures are maintained, and that records and documentation meet regulations and departmental policies.
5. Maintains and monitors individual records, including but not limited to individual program plans and daily documentation. Ensure that documentation meets quality and billing standards.
6. Ensures the completion of DSRIP Navigation (Delivery System Reform Incentive Payment Program) and PAM (Patient Activation Measure), and Mental Health Provider surveys according to required timeframes.
7. Completes daily/weekly/monthly report for financial billing. Complete quarterly reports for the office of mental health.
8. Is a member of the Mental Health Community for the county, and member of the county Single Point of ACCES (SPOA) committee that meets monthly.
9. Main contact for the Unite Us referral portal
10. Reviews the DDS and OMH contracts, as well as attends all meetings in relation to these contracts
11. Provides job development and ongoing job coaching services
12. Attends community tabling events
13. Completes the New York Employment Service System NYESS forms
14. Ensures and completes appropriate and timely documentation of services and surveys which includes the use of the JM Murray Electronic Medical Record, and the use of equipment such as a computer, laptop, and/or a tablet.

1. Ensures that any company vehicles used for service delivery are maintained including keeping them clean inside and free of debris, having gas in them, and first aid kits are on hand and stocked; immediately reports any mechanical, safety or other needs for repair and maintenance.
2. Establishes and maintains effective relationships with funding agencies, both internal and external to JM Murray, in order to maximize service benefit to participants.
3. Reviews timecards for assigned employees according to the JMM payroll schedule. Approves timecards according to JM Murray policies and procedures.
4. Provides ongoing feedback, coaching and supervision to employees with regard to job performance and service delivery. Completes performance reviews for assigned employees in a timely manner, according to established review schedules.
5. Assists the Director of Employment Services with hiring of staff necessary to provide services, ensuring that the most qualified applicants are selected for open positions. Participates in the decision making with regard to employees who require disciplinary actions and/or terminations.
6. Performs clerical duties necessary to maintain accurate records and service operations including but not limited to filing, copying, computer entry, organizing and ordering supplies, etc.
7. Attends all required and requested training and meetings. Ensures assigned staff are scheduled for required training and maintain all required training and certifications.
8. Assists the Director of Employment Services with program development and service expansion.
9. Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
10. Performs additional duties and responsibilities, as assigned.

Collaboration

Internal

JM Murray Administration – Accounting, IT, Human Resources

Employment Services staff

External

Department of Social Services

OMH Managed Care Organizations

Various community organizations such as Cortland Works Career Center, Cortland County Mental Health,

Cortland Correctional Facility, etc.

Education and Experience

Bachelors Degree in human services, nursing, psychology or related field preferred with 1-2 years of experience in working with the public assistance and/or disabled population in a vocational setting as well as experience in supervising others. Significant experience in similar position may be considered in lieu of education.

Knowledge and Skills

Excellent written and oral communication skills

Efficient use of technology and software, including Microsoft Office (Word, Excel) and Databases

Knowledge and experience with DSS, OMH, the Office of Temporary and Disability Assistance (OTDA) contracts

Highly organized, attention to detail and ability to prioritize

Flexibility to adjust to changes in schedules, assignments and needs of individuals served

Other Requirements

Requires a valid NYS Driver's License that meets Company standards; requires proof of NYS insurance coverage.

Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of Mental Health (OMH (as required)), the NYS Office of Child and Family Services, and the NYS Department of Motor Vehicles.

Working Conditions

Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather.

Physical Requirements

Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission.

0-24 % - 25 -49 % - 50 -74 % - 75 –100 %

Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment. - X

Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors. - X

External Conditions: Must be able to work in a position requiring exposure to the weather conditions. - X

Lifting: Must be able to lift unaided, at least 10lbs - X

Must be able to lift unaided, from 11-30lbs - X

Must be able to lift unaided, from 31-70lbs - X

Must be able to lift unaided, from 71-100lbs - X

Must be able to lift unaided, over 100lbs

Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials. - X