Office Support Clerk

$16.50 - $24.75 Hourly

$34,320 - $51,480 Annually

This position is a Pay Band C2

Posting Details

At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives or children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.

*APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH & YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*

THIS JOB POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.


Why does the job exist?

This position provides a wide variety of secretarial duties and relieves supervisory staff of administrative detail to include filing, archiving, preparation of travel vouchers, purchase documents, payroll, scheduling, processing, incoming and outgoing mail, answering phones and greeting visitors.


How does it get done?

Key responsibilities include opening and closing of the budget yearly, assist in the preparation and submission of all financial matters for the district, cover office duties of entering, logging, and assigning new referrals, answering phones, receptionist duties, assist the District Chief with special projects and administrative duties including those related to HR.

Office assignments include FACTS data entry, court paperwork, answering telephone calls, directing clients and families. Maintain office supplies and equipment. Complete orders for equipment repairs. Manage informal/formal cases by creating files, completing dispositions and filing. Secretary will also make daily contact with local law enforcement agencies to pick up incident reports. Incumbent will also be responsible for assigning referrals to Juvenile Probation Officers.


Who are the customers?

This job services clients and their families and provide clerical support to the Juvenile Probation Officers/Supervisors/Chief.


Ideal Candidate

The ideal candidate will have a high degree of integrity, be responsible and honest and self motivated. Incumbents must be able to communicate verbally and in writing in a clear, concise and thorough manner. Strengths in multitasking and prioritizing work are also ideal. Experience with Microsoft Office, the SHARE financial system, and FACTS are also a benefit.


Minimum Qualification

No prior experience or training required.


Employment Requirements

Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.


Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, and reaching may be required. Direct client interaction and some travel may be required.


Supplemental Information

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Agency Contact Information: Erika R. Meadows, View phone number on click.appcast.io. Email


For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.