Senior IS Technician

SGS Consulting

Oregon, OH

Job Responsibilities:

Provides technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes).
Answers questions regarding system procedures, online transactions, systems status and downtime procedures and is typically located within a call center. Collaborates with network services, software systems engineering and/or application development to restore service and/or identify problems.
Maintains a troubleshooting tracking log ensuring timely resolution of problems.

Skills:

Technical individual with 2-year technical school, technical certifications (ex. CompTIA A+), and/or technical experience preferred.
Administrative computer skills, Word and Excel also preferred
Working knowledge of problem solving and decision-making skills

Education/Experience:

High School Diploma required.

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Vacancy posted a month ago

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