Assistant Store Leader

Job Details Job Location: Knoxville, TN - Knoxville, TN 37932 Position Type: Full Time Travel Percentage: None Job Category: Retail Company Overview Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact. Position Details Position title: Assistant Store Leader Reports to: Store Leader Classification: Full-Time / Exempt / Salaried Position Overview The Assistant Store Leader supports the overall success of the store by driving sales, leading daily operations, developing team members, and ensuring a safe, compliant, and customer-focused environment. This role partners closely with the Store Leader to drive store sales performance, maintain operational excellence, and uphold all regulatory and safety standards. Core values alignment Curious — ask questions, find and solve problems Passionate — care deeply about the brand, team, and customers Do it Right — take pride in accuracy and credibility Service — put others above ourselves Key responsibilities Sales & Customer Experience: Support achievement of store sales goals through exceptional customer service and team execution Ensure a consistent, high-quality customer experience in both retail and range environments Maintain merchandising, pricing, promotional, and visual presentation standards Operations & Store Management: Responsible for scheduling to align staffing with customer traffic and business needs Responsible for daily store operations, including opening/closing procedures, cash handling, and receipts and dispositions Oversee store and range facility standards, staffing, cleanliness, and functionality Ensure proper use of systems including POS, inventory, and scheduling tools Oversee and support range maintenance team operations People Leadership & Development: Responsible for recruiting, interviewing, and hiring top talent Responsible for onboarding and training of new team members Provide ongoing coaching, feedback, and performance management Help develop associates through goal setting and development plans Compliance & Safety: Ensure strict adherence to ATF regulations and all internal firearm handling policies Maintain compliance with OSHA, EPA, and all applicable state and local regulations Serve as a Safety Leader by promoting a culture of accountability and safe practices Administrative & Execution: Monitor compliance with company policies, procedures, and record-keeping Manage timekeeping, scheduling approvals, and attendance tracking Support execution of company initiatives and operational priorities Assist across all store functions as business needs require Desired skills & experience 3+ years of retail sales or leadership experience Led teams of 10 or more associates Availability to work a flexible schedule including nights, weekends, and holidays Proficiency with Microsoft Office, POS systems, and inventory management tools Strong communication and interpersonal skills Proven ability to build relationships and deliver customer-focused solutions Experience in coaching, performance management, and team development Employee benefits Medical, Dental, and Vision health insurance Unlimited Shooting – Free Classes Industry-leading online and in-store discounts Manufacturer rewards and points program No firearm experience needed — we offer paid training #J-18808-Ljbffr Range USA