Order Management Coordinator (Federal)

Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the pursuit to help keep people safer everywhere. We build and connect technologies to protect people, property and places. Our solutions foster collaboration critical for safer communities, schools, hospitals, businesses, and nations. Connect with a career that matters and help us build a safer future. Department Overview The Federal Sales Operations team is the engine behind our success. We don\'t just process orders; we empower our field sales team and partners to win. By handling the complexities of the post-sale world, we give our sales force the freedom to build relationships and drive innovation. As a Coordinator, you aren\'t just "managing tasks"—you are the central point of contact ensuring high-stakes equipment and services reach our Federal customers smoothly and efficiently. Job Description In this role, you will act as a project manager, problem-solver, and relationship builder. This is a perfect entry point for a motivated individual looking to understand the intersection of sales, logistics, and government business. This is more than a job; it’s a foundation. You will gain a deep understanding of Federal Sales, Supply Chain Logistics, and Project Management— a toolkit that will make you a powerhouse in any career path you choose. Responsibilities Order Tracking: You\'ll manage the daily flow of orders for equipment and services, making sure every detail is entered correctly. Solve Problems in Real-Time: Proactively identify roadblocks in the fulfillment process and collaborate with various departments to clear them. Being the "Go-To" Person: You will be a contact for sales reps. When they have a question about where an order is or how to fix a mistake, they come to you. You won\'t just be a name in an email; you\'ll be a trusted partner and a valued resource for your team. Improving the Process to Drive Efficiency: If you notice a specific step in the office work is slow or confusing, you\'ll help us find a better, faster way to do it. Customer Service: You\'ll help explain our rules and processes to customers and partners so they know exactly what to expect. Qualifications A Great Communicator: You have exceptional interpersonal skills and can translate complex info into clear, professional updates (verbal and written). Tech Literate: You’re comfortable using a computer, specifically Google Drive (Docs/Sheets) and Windows. A Team Player: You stay positive even when things get busy, and you enjoy helping your teammates succeed. A "can-do" attitude and the confidence to take ownership of your projects from Day 1. You’re comfortable with changing technologies and fast-moving environments. Location/Travel Preferred candidates will live in Maryland Must be willing to be 100% onsite, Monday - Friday Salary Target Base Salary Range: $55,000 - $60,000 USD Consistent with Motorola Solutions values and applicable law, we provide information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Benefits Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. #J-18808-Ljbffr