Fulfillment Team Leader

Job Description

Job Description

Join the Life is Good Fulfillment Team!

What you do makes a difference. Your work helps spread the power of optimism to a growing community of people who believe optimism is the most powerful way to live a healthy, fulfilling life. What's even better? Life is Good donates 10 percent of annual net profits to The Life is Good Playmaker Project. Through this work, we help over 1 million kids in need each year.

IMPORTANT DETAILS:

• This role is based on-site in Hudson, New Hampshire, at our brand-new Factory. Click HERE to see it.
• We chose the questions on this application with great care. If you don't answer them, we’ll assume you're not serious about joining the team, and you'll get a quick, kind rejection note.

We have one shift available:

Weekend Shift 1 (Saturday - Monday 5:30 AM - 5:30 PM)

Pay Transparency:
We post our jobs on a collection of sites. Not all of them portray accurate information about our compensation ranges. For years, we've used a market-based approach to determine starting pay for all roles at Life is Good. We encourage you to explore reputable salary calculators like Salary.co m or PayScale and, using accurate data for the apparel industry, this job (from the job description), our company size (under 300 people), location (Hudson, NH), and the required experience (1-2 years), you will see the pay range for this role.

LI-DNI

Why This Job Exists 

Customer orders ship accurately and on time when the picking team is led well. This role exists to lead that team — communicating instructions clearly, training team members, keeping the work area safe, and jumping in on fulfillment duties when the operation needs it. You set the pace and the standard the team works to. 

Requirements

What You Know and Have Done

• You have 1-2 years’ experience in a distribution center using heavy equipment 
• You read and write basic English 
• You have a high school diploma or equivalent 
• You have a current valid driver's license 

PHYSICAL REQUIREMENTS: Standing, walking, bending, climbing, reaching, pushing and pulling are continuously required activities of this position. You have the ability to perform physical activities such as lifting heavy objects up to 30-50 pounds frequently

What You'll Do 

• You lead the fulfillment team to pick customer orders accurately and efficiently, keeping the operation moving throughout the shift. 

• You communicate instructions to team members, train them on processes, and monitor performance — taking corrective action when needed. 

• You locate and confirm products into picking bins and troubleshoot robots and system transaction issues as they arise. 

• You make sure all products are transferred and confirmed to locations in real-time. 

• You break down empty boxes in zones throughout the shift and perform end-of-shift housekeeping responsibilities. 

• You ensure a clean and safe work area at all times and follow all safety procedures. 

• You support shipping and assist in receiving trucks and shipments as directed. 

• You perform fulfillment duties as needed — picking and packing orders, putting away product, ensuring inventory accuracy, and shipping customer orders. 

How You Show Up 

• You show up on time and ready to work — and your team follows your lead. 

• You follow all safety procedures every time, without exception, and hold your team to the same standard. 

• You report equipment issues to your supervisor immediately and never let something go unaddressed. 

• You know and understand the impact of our mission and the Life is Good Superpowers. 

• You are skilled and comfortable working independently and as part of a team. 

• You are known for having a positive impact on those around you. 

When You Know You're Successful 

• You are meeting your daily, weekly, and annual goals and customer orders are picked accurately and shipped on time. 

• Your team is trained, performing at or above production rate, and working safely — because of the standard you set and maintain. 

• You set an excellent example for the people around you and it shows in how the team operates. 

Benefits

We’re located in beautiful, scenic Hudson, New Hampshire, and have just moved to a new facility surrounded by green space. We offer an on-site gym with showers, top quality Medical, Dental, Vision, Flexible Spending Accounts, Life, AD&D, Short and Long-Term Disability, 401(k) plan with a match, Paid Time Off (PTO), 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs. Through your work, you'll contribute to growing our social mission: The Playmaker Project

Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.