Software Licensing Coordinator

Software Licensing Coordinator Job No: 541459 Work Type: Full Time Location: Main Campus (Gainesville, FL) Categories: Computer Science, Information Technology, Health Care Administration/Support Department: 27010701 - HA-INFORMATION TECHNOLOGY Job Description Classification Title: End User Computing Spec III Classification Minimum Requirements: Associate's degree and four years of appropriate experience; or a high school diploma or equivalent and 6 years of relevant experience. Appropriate college course work or vocational/technical training may substitute at an equivalent rate of required experience. Software Fulfillment: Fulfills new software licensing requests submitted through the service management system. Actively manages annual licensing periods for existing applications and coordinates with departmental administration as required. Coordinates with IT asset management as required to maintain accurate licensing asset records. Departmental Software Liaison: Serves as the departmental liaison for software requests in coordination with UF Software Licensing services. Utilizes the UF Liaison Dashboard to obtain and update licensing information as required. Software Installation Coordination: Coordinate with customers and support teams regarding the installation and activation of software applications. Process optimization, risk mitigation, strategic initiatives: Works closely with organizational leadership to optimize software licensing and deployment processes, identify and mitigate risks, and facilitate strategic initiatives. Expected Salary: $61,000 Required Qualifications: Associate's degree and four years of appropriate experience; or a high school diploma or equivalent and 6 years of relevant experience. Appropriate college course work or vocational/technical training may substitute at an equivalent rate of required experience. Preferred: Demonstrated experience with the licensing, deployment and support of common administrative, educational and research (statistical analysis, reference management, etc.) applications. Knowledge of service management, asset management and software management / deployment systems. Experience with supporting enterprise environments (10,000+ devices) and/or supporting academic health centers / clinical care. The successful candidate will have a strong customer-centric service orientation and excellent troubleshooting, communication, organizational and collaboration skills. Discretion, sound judgment, confidentiality, initiative, and interpersonal skills are critical to the success of this position. Health Assessment Required: No The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call View phone number on click.appcast.io or the Florida Relay System at View phone number on click.appcast.io (TDD) or visit Accessibility at UF. #J-18808-Ljbffr University of Florida