Guest Services Manager / Front Office Manager
$110kCOREcruitment Ltd
Location: Florida Compensation: Approx. $110,000 USD + bonus potential up to 30% Benefits: Subsidized housing, relocation assistance, comprehensive benefits package, 401(k), PTO, and hotel discounts We are recruiting on behalf of an award-winning luxury island resort in the Florida Keys seeking an experienced Guest Services Manager / Front Office Manager to lead the front office and guest experience operation. This is an exciting opportunity for a polished hospitality leader with a strong luxury resort background and a passion for delivering highly personalized guest experiences within an intimate island setting. Key Responsibilities Oversee daily Front Office and Guest Services operations Lead, mentor, and develop the guest services team Ensure exceptional and personalized guest experiences throughout the stay Manage VIP arrivals, guest relations, and service recovery Collaborate with operational departments to ensure seamless service execution Oversee scheduling, staffing, labour management, and departmental operations Support recruitment, onboarding, and team development initiatives Ideal Candidate Profile Previous leadership experience within luxury resort or high-end hospitality environments required Strong Front Office or Guest Services management background Highly polished leadership style with exceptional guest interaction skills Proven ability to lead teams within luxury hospitality operations Strong communication, organizational, and problem-solving abilities Boutique luxury or island resort experience is strongly preferred #J-18808-Ljbffr COREcruitment Ltd
Vacancy posted 2 days ago
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