Desktop Support Engineer

Hays

Indianapolis, IN

Desktop Support Technician

Location: Indianapolis, IN

Work Type: Onsite

Employment Type: Contract

Job Description

We are looking for an experienced Desktop Support Technician to provide hands-on technical support to end users in an enterprise environment. The ideal candidate will have strong troubleshooting skills across Windows desktops/laptops, Microsoft 365 applications, hardware, software, peripherals, and basic networking.

Required Skills

2+ years of experience in Desktop Support, IT Support, Help Desk, or End User Computing .
Strong hands-on experience supporting Windows 10/11 environments.
Experience with Active Directory and Microsoft 365 .
Good knowledge of desktop/laptop hardware and peripheral troubleshooting.
Experience with PC imaging, deployment, software installation, and hardware refreshes .
Experience working with an ITSM/ticketing system such as ServiceNow.
Strong communication, customer service, and problem-solving skills.

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Vacancy posted 19 hours ago

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