Billing Specialist

About Arcwood

Every advancement—from the products we use to the medicines and technologies we depend on—creates waste that must be handled responsibly. For more than 50 years, Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully. With deep expertise and innovative waste management technology across a growing nationwide footprint, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

Our core values demonstrate how we work together to deliver value for our customers, putting them at the center of all we do:

• Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
• Solve Problems Creatively: We push for better – advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together – with our customers, and with each other.
• Deliver for Customers: We put customers at the center of all we do. When we live our values – lead with safety, solving problems creatively, and owning our work together – the result is clear: we deliver exceptional value for our customers.

We've reached a unique point as a company: big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers' evolving needs. Come join Arcwood and be part of our legacy of environmental leadership!

Essential Functions & Responsibilities

The Billing Specialist is responsible for supporting the Billing team by performing daily activities such as accurate and efficient processing of transactions, invoicing for transportation and waste shipments, and invoicing submissions to customers. This role interacts with other departments, customers, and vendors to ensure invoice accuracy and timeliness.

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Calculates transactions based on inventory of other data provided
• Performs manifest reviews and enters manifests into MMS system; informs appropriate personnel of missing or incorrect data
• Completes third-party invoice receipt, distribution to locations, and processing
• Reviews open transaction report for errors or issues to keep billing current
• Submits customer invoices through manual e-mail, customer portal, or other special delivery processes as assigned
• Completes daily entry of timekeeping and customer invoice conversation notes regarding invoice submission status
• Completes customer requests for weights, manifest copies, and questions regarding invoices
• Follows and updates existing standard operating procedures for duties
• Cross-trains with other Billing Specialists and Billing Manager to ensure adequate coverage
• Communicates invoice and pricing issues to the appropriate personnel
• Ensures that invoice billing and submission is completed thoroughly, accurately, and in a timely manner
• Distributes signed documents and/or manifest copies to customers and/or generators as needed
• Takes on additional duties as assigned to support the team and organization

Education

- High school diploma or equivalent (required) - Bachelor's degree (preferred)

Experience

• 2+ years of experience in accounts receivable, billing or accounts payable (required)

Benefits, Compensation & Workforce Diversity

Arcwood offers stability you can count on and opportunities to grow. We provide steady work, competitive pay, and above-market benefits that reflect the importance of what we do. As we continue to grow, you'll have the chance to build skills, take on new challenges, and build a career. When you join Arcwood, you join a team that honors its legacy, values hardworking people, and shows up every day to protect people, communities, and the future we share. Arcwood is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to disability or protected veteran status, in accordance with applicable federal laws. A post-offer drug screen and background check will be required. Physical Job Requirements