SHIFT COORDINATOR

Job Description

Job Description

SHIFT COORDINATOR NEEDED (FULL-TIME POSITION)

Located at 2020 Memorial Blvd, SPRINGFIELD TN

Our Shift Coordinator is a great leader with delivering WOW service to our guests. Krystal Shift Coordinator’s understand the importance of providing great energy for restaurant teams and being fresh, friendly and fast for our guest, while focusing on restaurant operations. Restaurant experience is preferred.

Helps maintains the balance between providing a high quality employee and guest experience, and achieving financial goals

• Helps the General Manager execute Krystal 9 operating systems
• Uses shift tools and routines to ensure Quality, Service and Cleanliness standards are met
• Ensures accuracy of inventory and waste tracking

Required Knowledge, Skills and Abilities

• Excellent people leadership and guest service skills required
• Ability to work in a fast paced environment
• Ability to communicate effectively with guests, team members and Above Restaurant Leaders
• Ability to resolves issues in compliance with Krystal standards
• Must be at least 16 years old
• Available to work all shifts, weekends and holidays
Develop People

Lives People First promise to welcome, include, grow and celebrate each team member and consistently exhibits PRIDE values (People First, Respect everyone, Impress customers, Deliver Results and Exemplify Integrity)

• Communicates effectively and empowers the team through Yes I Can
• Creates a great energy in the restaurant and sets the team up for success
• Coaches and motivates the crew
• Demonstrates commitment to goals and inspires others to deliver excellent performance
Create Great Guest Experiences

Creates a fresh, friendly and fast service experience so good that guests can’t wait to come back to Krystal

• Serves as a role model to create memorable guest experiences
• Coaches WOW service and creates a welcoming work environment
• Fixes bottlenecks and monitors Speed of Service
• Makes sure the restaurant is welcoming and clean
• Leads shift by delegating duties and following up with crew members