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Support Operations Lead (12-Month) - Remote & Impact

Visible Hands

Linktree is hiring a Support Operations Manager for a 12-month fixed-term role, in-office in Los Angeles or San Francisco. You will own systems, processes and data powering support for 70+ million users, partnering with Customer Support, Product, Engineering and Trust & Safety to design workflows, staffing, AI tooling and playbooks. You will drive BPO partnerships, workforce planning, AI/automation initiatives and metrics reporting to elevate service levels while controlling costs.

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Vacancy posted 2 days ago
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