Air Support Representative

Job Description

Job Description

Crossroads Courier, based in St. Louis, MO, is a leading transportation company dedicated to providing efficient and reliable air freight solutions. We are seeking an experienced Air Support Representative to join our dynamic TranSendIt team. If you thrive in a fast-paced environment and are adept with technology, we want to hear from you!

 

Compensation

• Hourly Rate: $21 - $23, based on experience
• Pay Frequency: Biweekly

 

Schedule

• Second Shift: Tuesday through Saturday, 2PM to 10PM
• Third Shift: Monday through Friday, 3AM to 11AM

 

Key Responsibilities

• Manage and categorize email communications efficiently.
• Enter and organize daily flight schedules and tasks each morning.
• Book, set up, and oversee all assigned air freight jobs.
• Process orders from Crossroads customers promptly.
• Issue alerts and updates to customers and agents regarding job status.
• Communicate any delays or issues to Crossroads Leadership in a timely manner.
• Compile and maintain weekly reports using Excel for internal reference.
• Troubleshoot airline-related issues and adjust bookings as necessary.

Qualifications

• Minimum of 1 year of experience in a time-sensitive, fast-paced environment (including food service, production, hospitality, etc) OR recent college graduate with Bachelor's degree in logistics or transportation-related field
• Strong analytical skills with the ability to identify and resolve issues effectively.
• Excellent verbal and written communication skills for clear instruction delivery.
• Ability to make quick decisions under pressure.
• Proven ability to thrive in a fast-paced work environment.
• Exceptional multitasking and prioritization skills.
• Proficiency in Microsoft Office Suite.
• High School Diploma or GED required.

Benefits and Incentives

• Opportunities for professional growth and advancement.
• Comprehensive medical, dental, and vision insurance.
• 401(k) plan to support your financial future.
• Collaborative and supportive team environment.

If you're ready to take the next step in your career and make a significant impact at Crossroads Courier, please submit your application today. We look forward to welcoming you to our team!

 

Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.

 

Company Description

Crossroads Courier is a privately held, nationwide company, based in St. Louis, that provides time-critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors.

Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.

Company Description

Crossroads Courier is a privately held, nationwide company, based in St. Louis, that provides time-critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors.\r\n\r\nCrossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.