Clinical Education Manager

Pride Mobility Products is the world’s leading designer and manufacturer of mobility products including Jazzy® Power Chairs, Go Go® Travel Mobility, Pride Mobility® Scooters, Baja® Mobility outdoor scooters, and VivaLift!® Power Lift Recliners. The Pride® family of companies also includes Quantum Rehab®, a leader in complex rehab power chairs, as well as Stealth Products®, the foremost manufacturer of positioning components. Headquartered in Duryea, Pennsylvania, Pride also has operations in Las Vegas, Mississippi, Florida, Australia, Canada, China, France, Germany, Italy, the Netherlands, New Zealand and the United Kingdom. Pride is dedicated to providing expertly designed, engineered, and tested products incorporating technologically innovative features enabling consumers to achieve the best quality of life and mobility goals. Pride is a fast-paced environment driven by the passion, modesty, professionalism, and talent of its employees. Pride helps mobility challenged Canadians live their lives to the fullest by creating the most innovative best personal mobility products in the world. Each of our passionate employees is treated with respect and provided with an equal opportunity to contribute to the success of our company and their own personal growth. Picture yourself at Pride!

SUMMARY

Ensures clinical innovation and education efforts are created and executed through internal and external channels for Quantum Rehab and Stealth products enhancing relationships with providers and clinicians Reporting to a Senior Area Sales Manager

RESPONSIBILITIES/DUTIES

Work closely with Inside and Field Sales team members to develop and create clinical sales-related content and materials to enhance the education and knowledge of the Quantum Rehab and Stealth Products team members along with members of the rehab community throughout the country Enhance the clinical presence and resources across all channels to maximize Quantum Rehab’s footprint and feature product and industry advancements Develop and maintain strong presentation skills on all Pride and Quantum-related product lines which include Power Bases, Power Positioning, Electronics, Stealth Products, Accessories, and Seating Strategic travel throughout country targeting and supporting Rehab Product Specialists and Regional Managers to enhance Quantum Rehab and Stealth growth opportunities with providers and clinicians Support the Quantum Rehab Leadership teams by providing education, training and guidance to increase the effectiveness of the Sales team in each region’s top facilities and referral sources Ensure proper content and distribution of Quantum educational materials including but not limited to resource guides, product presentations, and clinical presentations Develop content and regular updates of Quantum Rehab and Stealth educational and marketing materials, videos, and instruction guides for the Learning Management System (LMS), SharePoint, and any other channel used to enhance the communication and knowledge of our Quantum Rehab and Stealth employees Work closely with various internal teams and foster external opportunities to ensure we are maximizing Return on Investment (ROI) with the appropriate outreach and collaborations while seeking opportunities to continue advancing referral sources Educate and support the Sales teams by implementing tools to penetrate referral sources and clinicians to ensure Quantum Rehab is the best supporting manufacturer Collaborate with industry publications and trade journals for writing opportunities representing Pride and Quantum Rehab Work closely with Quantum Rehab Leadership teams to develop territories that need improvement Work with Quantum Rehab Sales Leadership to assist with developing product, processes, and clinical training programs for the Field and Corporate Sales/Service teams, as well providers and facilities throughout the territory Develop and maintain strong presentation skills on all Quantum Rehab and Stealth product lines which include power bases, power positioning, electronics, Stealth products, accessories, and seating Work with the Corporate Education Department (aka Pride Learning Institute) to oversee the training and development of presentations and materials for the annual activities, and ensure all presenters are properly trained and prepared Ensure all safety and security rules are strictly observed, and any accidents, incidents or injuries are promptly reported to management Assign, train, and develop consultants based on experience and departmental goals Develop goals and objectives, and measure outcomes to ensure goals are met Focus on continuous improvement, and consistently demonstrate good business judgment Work effectively with all Pride departments to exceed internal and external expectations Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS

Must be a friendly team player, self-starter, professional, detail-oriented, and honest Must have the ability to: Multi-task, problem-solve, and prioritize in a fast-paced working environment Work closely with an internal creative team Guide, direct, and motivate team members Travel up to 2 weeks/month along with spending 3 days at Beamsville Headquarters facility a minimum of twice per year Lift/Push/Pull up to 50 lbs The ideal candidate must be: Humble – Passionate with a positive attitude and must have a strong trust with team members through clear and effective communication Hungry – Self-starter with the desire to relentlessly pursue continuous improvement and advancement Smart – Effective performers that treat people with respect, have good business judgement and are constantly learning Friendly – Personable, approachable and show genuine interest and acknowledgement of team members through daily interaction Fair – Honest and impartial Empathetic – Sensitive, understanding, and aware of team members feelings Responsive – Attentive, react in a timely manner Open Minded – Great listener who considers the ideas of others Forward thinking – Fosterers of continuous innovation and team development Respectful – Admirers of their fellow team members’ abilities Must have the ability to: Multi-task, problem-solve, and prioritize in a fast-paced working environment Demonstrate and troubleshoot product Work with multiple departments as a cross-functional team Lift/Push/Pull up to 50 lbs Travel overnight, drive extensively, fulfill after-hours requirements, and transport demo equipment as business needs dictate Must have: Relentless drive to achieve advancement and continuous improvement Demonstrate the ability to manage Outlook email and calendar effectively Demonstrate proficiency with Microsoft Office Word, Excel, PowerPoint and Teams Excellent relationship building skills Excellent web navigation skills Excellent verbal and written communication skills Excellent presentation, public speaking and training skills Intermediate mechanical and/or electrical assembly and troubleshooting skills

REQUIRED SKILLS

Basic working knowledge of third-party payor and self-funding procedures preferred Extensive product knowledge, particularly as it relates to order configuration preferred Familiarity with complex rehab patients as well as conditions and required fittings preferred Extensive knowledge of various professional education accreditation bodies and compliance standards as they pertain to industry education standards such as ANSI/IACET Basic familiarity with presentation submission standards such as objective writing and literature reviews preferred

REQUIRED EXPERIENCE

At least 5 years of experience as a Physical or Occupational Therapist with direct patient contact which includes at least 3 years of direct, in-person experience with the complex rehab technology evaluation process for end users in a wheelchair seating clinic and/or as a complex rehab technology provider

PREFERRED EXPERIENCE

At least 5 years of direct, in-person experience with the complex rehab technology evaluation process for end users in a wheelchair seating clinic and/or as a complex rehab technology provider preferred

REQUIRED EDUCATION

Bachelor’s Degree in Physical or Occupational Therapy ATP Certification or eligible to sit for the ATP exam within 12 months of employment

PREFERRED EDUCATION

Master’s or Doctorate Degree in Physical or Occupational Therapy preferred Clinical training preferred

REQUIRED QUALIFICATIONS

Must be legally authorized to work in the Canada without sponsorship now, or in the future

SALARY

$85,000 - $95,000 per year Quarterly commission/bonus

BENEFITS

Health and Dental benefits are provided for Employee and Dependents upon successful completion of 90-day probationary period RRSP Matching Program is provided upon successful completion of 90-day probationary period Monthly vehicle allowance

PAID TIME OFF

For Years 1-2 of Employment: 10 days Paid Vacation Time For Years 3-5 of Employment: 15 days Paid Vacation Time For more than 5 years of Employment: 20 days Paid Vacation Time #J-18808-Ljbffr Pride Mobility Products Corporation