AGM Strategic Planning & Development (Regional Operations)

AGM Strategic Planning & Development (Regional Operations)

Job ID: 15020

Business Unit: New York City Transit

Location: New York, NY, United States

Regular/Temporary: Regular

Department: Regional Bus Company

Date Posted: Apr 8, 2026

Description

Title: Assistant General Manager Strategic Planning & Development (Regional Operations)

First Date of Posting: 3/13/26

Last Date of Filing: Until Filled

Authority: OA / TA / MTA Bus

Department: Regional Bus Company

Division/Unit: Regional Bus Operations

Reports to: General Manager

Work Location: Multiple Locations

Hours of Work: As Required

COMPENSATION

Salary Range: $141,462 - $176,827

Compression: $153,707

RESPONSIBILITIES:

This position is accountable for providing effective and efficient administrative and operational support services to the General Manager and all division/depot locations in the areas of maintenance, transportation, administration, facilities, quality performance and co-dependent operational activities. Identify problems and develop short and long-term solutions in order to ensure the achievement of operational and administrative goals. Direct the research and develop responses to passenger, community or agency-based inquiries and provide a full range of customer relations services and outreach programs. Provide short- & long-term strategic planning services. This title will be used in the following divisions: Queens, Brooklyn, Manhattan, Bronx, SI, Mtce., Transportation, Quality Performance, and Facilities

Utilize operations analysis and performance measurement techniques to evaluate critical areas of depot/division operations. Develop, implement and manage strategic programs to implement business changes and new initiatives that will achieve short and long-term operational movement.

Oversee the effective implementation and coordination of borough/division-wide activities including budget and goal development, picks, schedule development, shuttles, resource allocation, evaluation of internal controls, etc. Supervise staff in system development utilization.

Act as liaison with NYCT and MTA officials, government authorities, public officials and union officials on issues relevant to borough/division operations including special events coordination.

Respond to requests for research, reports and surveys by all internal and external customers.

Direct the provision of divisional administrative support in human resources, labor relations, and community relations.

EDUCATION AND EXPERIENCE:

• A Baccalaureate Degree from an accredited college in business administration, and Twelve (12) years of related experience, including a minimum of five (5) years of managerial/ supervisory experience.

• A satisfactory equivalent combination of education and experience may be considered in lieu of a degree

DESIRED SKILLS:

• Broad knowledge of bus operations.

• Must have the ability to analyze problems, both short and long-term and recommend and implement solutions.

• Strong written and verbal communication skills.

• Excellent leadership skills.

• Must possess PC skills including Word, Excel, and Access.

SELECTION METHOD

Based on evaluation of education, skills, experience, and interview

OTHER INFORMATION

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all

employees who hold a policymaking position must file an Annual Statement of Financial

Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the

“Commission”)

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers,

including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and

abilities, including military service members, to apply