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CX Program Lead: Channel Initiatives & Process Improvement

$50 - $60 per hour

Brillio

Brillio in Frisco, TX seeks a CX Program Manager to lead initiatives in customer service. The role requires 8+ years in program management, focusing on process improvements and utilizing Lean Six Sigma principles. You'll work with various teams to enhance customer experiences while driving business growth. This hybrid position offers $50–$60 an hour, requiring extensive collaboration and analysis to address customer pain points effectively. #J-18808-Ljbffr

Vacancy posted 4 days ago
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