CX Program Lead: Channel Initiatives & Process Improvement
$50 - $60 per hourBrillio
Brillio in Frisco, TX seeks a CX Program Manager to lead initiatives in customer service. The role requires 8+ years in program management, focusing on process improvements and utilizing Lean Six Sigma principles. You'll work with various teams to enhance customer experiences while driving business growth. This hybrid position offers $50–$60 an hour, requiring extensive collaboration and analysis to address customer pain points effectively. #J-18808-Ljbffr
$50 - $60 per hour
...year. Role Overview Title: CX Program Manager/Channel Initiatives Specialist (Six Sigma,... ...ensuring customer service improvement initiatives are planned,... ...program, you will directly lead specific root cause... ...recommendations to product, process and training opportunities...Process improvementWorldwide- ...Technical Program Manager (On‑Site) – Plano, TX Ziosk is looking... ...support Agile and SDLC processes across multiple... ...actionable intelligence. Lead automation initiatives using Power Automate and Power... ...Drive SDLC and Agile process improvements — supporting sprint planning...Process improvement
- ...A leading program management firm in Dallas is seeking an experienced Program Manager to lead the launch and ongoing management of... ...skills. This position offers a dynamic work environment with opportunities for significant impact and process improvement. #J-18808-Ljbffr...Process improvement
- Ascensus is the leading independent technology and service platform powering savings... ...discipline and drive culture and process improvements. Use creative and technical problem... ...and execution on the most complex, program‑level initiatives. Lead the creation of web and...Process improvement
$110k - $160k
...performance of novel autonomous aircraft programs, partnering directly with Program... ...development through production. What you’ll do Lead program financials end‑to‑end:... ...and cost drivers Drive automation and process improvements across financial planning, reporting, and...Process improvementFull timeTemporary workPart time$143.8k - $215.8k
...this role, you’ll lead cross-functional... ...drive operational improvements, and partner... ...scale transformation initiatives. What you’ll do Lead... ...with care and channel support teams to... ...strategic transformation programs by enabling... ...service delivery processes Strong ability to...Process improvementTemporary workWork at officeLocal areaRelocation$143.8k - $215.8k
...connections. Overview This Lead role sits within a... ...high-quality program records and... ...communications that improve transparency and adoption... ...communications channels that keep the... ...Hygiene, Compliance to Process & Continuous... ...employer and does not initiate a background check...Process improvementTemporary workWork at officeLocal areaRelocation- ...technology services provider in Dallas is seeking a Technical Program Manager to align initiatives with business objectives. The role involves managing... ...a strong technical background and proven experience in leading cross-functional teams. Excellent communication skills...
- ...their goals. HighLevel processes over 15 billion API... ...generate over 200 million leads, and facilitates over... ...us on our YouTube Channel or Blog Posts. Who You... ...supporting community programs and ensuring operations... ...observations to support process improvements. Vendor & Stakeholder...Process improvementLocal areaRemote work
$106.1k - $178.2k
...limited to, the following: Program Leadership & Execution Lead end-to-end program... ...acquisition and retention offer initiatives, ensuring alignment to scope... ..., Finance, Tech Dev, CX, and Market organizations... ...adherence to offer governance processes, approvals, and compliance...Temporary workWork at officeLocal areaRelocation- ...Description Job Description eDiscovery Program Manager Employment Type: Full-Time... ...; - Contractor shall initiate process improvement initiatives; - Quotes shall... ...collaboratively with the COR and OGC Government Leads to define and execute all reports and...Process improvementFull timeContract workFor contractorsFlexible hours
$118.8k - $178.2k
Lead Project/Program Manager (Digital Care) Overview We’re looking for a... ...and social media support channels . This role is designed for... ...You’ll lead well‑defined initiatives that improve how customers engage with... ...in consumer Customer Care, CX, or support operations (non...Temporary workWork at officeLocal areaRelocation$102.4k - $179k
...this role, you will lead strategy development of sourcing programs, educational... ...implement strategic initiatives that provide member... ...overarching structure, processes, and procedures;... ...execute process improvements for assigned program... ...with GPO channel partners preferred...Process improvementContract work- ## Team Lead, Commercial Loan ServicingApplylocations... ...including payment processing, advances, paydowns, payoff... ....* Identify process improvement opportunities,... ...Support departmental initiatives and operational projects... ...Our extensive benefits programs are designed to support...Process improvementDaily paid
- ...Litigation Practice Innovation Lead Department: JW Innovation... ..., design and measure pilot initiatives, and transition successful... ...drafting and review processes, and improving quality and efficiency using... ...Develop and deliver training programs, quick-start guides, and office...Process improvementWork at officeLocal area
$118.8k - $178.2k
...Lead Project / Program Manager (Customer Care Operations Support | Data & Analytics) Overview We... ...Delivery: Lead complex, cross‑functional initiatives from concept through execution—... ...Operations: Identify opportunities to improve CX, efficiency, and performance through...Temporary workWork at officeLocal areaRelocation$110k - $150k
...the latest safety standards, improve process efficiency, and streamline... ...amend customer maintenance programs Develop line and heavy check... ...toolset Capability to lead large projects or be a workstream... ..., willing to take initiative, work independently, and solve...Process improvementMinimum wageWork experience placementWork at office$91.66k - $120.3k
...we're Oscar. We're hiring a Program Lead, Payor Connections/Interoperability... ...important interoperability initiative, the Program Lead will... ...building an end-to-end process! You will work with internal... ...identify actions to achieve improvements and monitor initiative impact...Full timeWork experience placementWork at officeRemote work- ...is searching for a US Tax Lead for a contract assignment... ...Identify and implement process improvements, operating model enhancements... ...and contribute to automation initiatives Strong communication,... ...employment, and our services, programs, and activities. Please...Process improvementContract workWork at office
- ...Cost Optimization Lead Cost Reduction | Data Analytics... ...role in driving cost reduction initiatives across product groups within... ...to monitor project and program health; identify trends in data... ...saving initiatives and drive process improvements. Manage projects and...Process improvementFull time
- ...large-scale customer care initiatives are delivered at AT&T.... ...driving operational improvement, we encourage you to... ...effectively, and are ready to lead change in a fast-... ..., and leading the processes, strategies, communications... ...Tuition reimbursement program Paid Time Off and...Process improvementTemporary workWork at officeLocal areaRelocation
- ...Worker Type: Employee Lead Claims Relationship... ...of contact for driving process and policy enhancements... ...assigned distribution channels, collaborating across... ...~ Competitive 401(k) program with company match up... ...Problem Solving, Process Improvements, Risk Management, Sound...Process improvementFull timePart timeWork experience placementWork at officeRemote workWork from home
$27.16 - $30.48 per hour
...technology to reduce risk, improve portfolio performance,... ...of foreclosure processes without direct team management... ...process improvement initiatives. It is responsible for... ...requirements. The Lead Foreclosure Specialist... ...Insurance Pet Insurance 401k Program with Employer Matching...Process improvementInterim roleRemote workFlexible hoursShift work- ...the guidance of their direct lead. Serves as a clinical... ...promotion and execution of PI initiatives. May assist with data collection... ...care practice by promoting process improvement and committee participation... ...NRP - Neonatal Resuscitation Program or ARC-NALS - American Red Cross...Process improvementFull timeShift workNight shift
$88.6k - $246.6k
The Solution Implementation Lead is the end‑to‑end execution owner and... ...are aligned with study, program, and stakeholder needs. Confirm... ...disruption. Lead quality management, process improvement, and continuous improvement initiatives. Contribute to internal SOPs, study...Process improvementFull timePart time- ...The Procurement Team Lead will manage a work group... ...and adhering to process standardization efficiencies... ...category strategy initiatives geared toward increasing... ...support ongoing process improvement initiatives.... ...401K ~ Annual bonus program based upon performance...Process improvementPermanent employmentContract workFor contractorsLocal areaFlexible hours
- ...experienced Quality Area Lead to oversee and manage... ...'s quality standards, improving product quality,... ...continuous improvement initiatives. Lead a team of hourly... ...identified areas for process improvement Audit the... ...Water wall Maintenance program is in compliance Run...Process improvementHourly payFull time
$98k - $130k
Join to apply for the Team Lead - Scaled Onboarding role at Responsive... .... Essential Functions Program Design & Execution Design,... ...downstream post‑onboarding programs Process Optimization & Continuous Improvement Partner closely with Academy, CX Operations, Product and...Process improvementRemote workFlexible hours- ...of the nation’s leading health systems with... ...and Strategic Initiatives is responsible for... ...Strategic Right-sourcing Program, actively owning... ...implementing PFS improvement initiatives to... ...for process improvement and reimbursement... ...business channel needs. Preferred...Process improvementFull timeLocal areaImmediate startShift work
$130.7k - $196.1k
...offered. Overall Purpose Lead Data Analysis... ...focuses on data collection, processing, mapping, quality improvement, discrepancy resolution,... ...and advanced data quality initiatives that reduce manual rework... ...plan Tuition reimbursement program Paid Time Off and Holidays...Process improvementTemporary workWork at officeLocal areaRelocation
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