Team Lead Lift Operations

Employee Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Job Summary The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. Service is the foundation of everything we stand for at Vail Resorts, and our Lift Experience Team is no exception to this experience of a lifetime. As a Lift Operations Team Lead, you will be responsible for the safe operation of resort lifts, oversee employees in the Lift Experience Team, while being courteous and efficient guest service champions with a proven ability to lead. The position being hired is for a summer seasonal role beginning immediately with the intention to extend employment into the winter season as well, in a season-to-season capacity. Job Specifications Starting Wage: $23.00/hr – $24.73/hr Employment Type: Summer Seasonal 2026 Shift Type: Full Time hours available Skill Level: Team Lead Minimum Age: 18 years of age Housing Availability: No Job Responsibilities Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts Assist with hiring, support, and training of operators and scanners in daily operations and safety Monitor and document scanner and lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary Maintain up to date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests Work closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain Promote clean and organized workstations Receive and assess guest questions, comments and complaints providing timely resolutions A Team Lead Lift Operator is a flexible employee within the Lift Experience department who takes on additional training to support ticket scanning Other duties as assigned Job Requirements High School Diploma or GED Equivalent required 1-2 years of previous lift or mountain operations experience required Must be physically capable of assisting guests while loading lifts; may lift up to 50 lbs Must be able to communicate fluently in English Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces. Ability to work a flexible schedule including nights, holidays, and weekends Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first). In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 514806 Reference Date: 05/08/2026 Job Code Function: Lift Operations Nearest Major Market: Concord Nearest Secondary Market: Manchester Location: Newbury, NH, US #J-18808-Ljbffr Vail Resorts