Patient Care Specialist

Transfer Care Specialist Foundation Partners Group is completely transforming the funeral industry by offering the latest technology and compassionate care that our families want. With over 200 locations across the country, we are seeking exceptional team members to expand our mission of providing compassionate care to one life, one family, and one community at a time. Our team members are vital to the quality of our funeral homes, and we value the insight, ideas, and passion they bring every day. If you are a service-minded and innovative individual looking for a career with unlimited growth potential in a rapidly expanding company, apply now! We currently have an opening for a Transfer Care Specialist at Krause Funeral Home & Cremation Services in Milwaukee, WI. As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record. What You Will Do: Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles) What We Require: Valid state-issued driver's license with a clear driving record Ability to lift 100lbs safely Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Composure and compassion Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude Ability to establish and maintain effective internal and external work processes What We Offer: Excellent Compensation: Competitive salaries, performance incentives, referral bonuses, paid vacation days, sick days, and holidays. Unlimited Potential: Career paths and growth opportunities with a privately held, nationwide company. Exceptional Benefits: Medical, dental, and vision insurance options and 100% company-paid life insurance and disability (long-term and short-term). Matching Funds: Company matches up to six percent of funds to your 401k, plus annual contributions, if you choose the Health Savings Account (HSA) option. Team Building: Regular company-wide meetings, one-on-one interactions, and a warm, welcoming environment. Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.