Development Data and Support Coordinator

Job Description

Job Description

About Company:

At United Way of Central Florida, your career is more than just a job -- it’s an opportunity to change lives and strengthen our community. Every day, our team works with passion and purpose to create lasting change, ensuring individuals and families have the resources they need to thrive.

When you join us, you become part of a positive, dedicated team that believes in collaboration, innovation, and the power of giving back. Whether you’re helping connect people to vital services, empowering local organizations, or leading initiatives that drive real change, your work will make a tremendous impact on the lives of those who need it most.

Here are our UWCF values -- do these resonate with you?

If you’re looking for a rewarding career where you can grow professionally while making a difference, United Way of Central Florida is the place for you. Come be a part of something bigger -- where your skills, compassion, and drive can help build a stronger, more vibrant community for all.

Join us today and be a force for good!

Overview

We are seeking an enthusiastic, highly organized, detail-oriented, and proactive Development Data & Support Coordinator to support our Resource Development Team.

This role is first and foremost responsible for the integrity, accuracy, and strategic use of donor data within our CRM, ANDAR -- serving as the central point of coordination for all Resource Development data management and reporting.

In addition to data stewardship, this position provides high-level administrative and operational support to ensure the success of fundraising campaigns, donor engagement efforts, and team initiatives.

The ideal candidate brings strong CRM expertise, advanced Excel skills, and the ability to manage multiple priorities with precision, discretion and professionalism. In addition, this person will bring strong Executive Assistant Experience.

Essential Duties and Responsibilities:

• Serve as the primary ANDAR steward, ensuring the accuracy, integrity, and consistency of all donor and campaign data.

• Manage daily data operations in ANDAR, including entry, imports/exports, audits, and system maintenance.

• Produce and analyze fundraising reports, tracking pledges, payments, donor retention, and revenue trends.

• Reconcile donor data with Finance, resolving discrepancies in pledges, gifts, and check logs.

• Maintain campaign tracking tools, donor lists, and reporting dashboards to support fundraising efforts.

• Provide high-level administrative and executive support to the Chief Development & Marketing Officer, including calendar management, meeting coordination, and follow-through on strategic priorities.

• Provide project coordination support by tracking key initiatives, maintaining task lists, and following up on outstanding items across Resource Development and Marketing.

• Prepare and proofread donor communications, reports, and presentations to ensure clarity and professionalism.

• Support donor stewardship by coordinating timely and accurate acknowledgments and communications.

• Coordinate logistics for meetings, volunteer groups, and fundraising events, including RSVPs and materials preparation.

Qualifications/Requirements:

• Strong hands-on experience with a CRM system required; ANDAR experience strongly preferred.
• Demonstrated ability to manage and maintain data accuracy at a high level of detail. 
• Advanced proficiency in Microsoft Office, particularly Excel (data analysis, reporting, imports/exports). 
• Strong administrative and organizational skills with the ability to manage multiple priorities. 
• Excellent written and verbal communication skills. 
• Ability to interact professionally with donors, volunteers, board members, and community partners. 
• High level of discretion, confidentiality, and sound judgment. 
• Ability to work both independently and collaboratively in a team environment. 

Education and/or Experience:

• Bachelor’s degree preferred.
• 3–5 years of experience in fundraising operations, executive support, development coordination, CRM/database management, or related professional environment.
• Experience in a nonprofit setting is a plus.

Compensation, Benefits & Work Schedule

• Hourly Rate: $23-$25per hour, based on experience level
• Comprehensive benefits package, including paid time off, holidays, and professional development opportunities. 37.5-hour work week.

Disaster Response Responsibility

Every United Way of Central Florida employee is a disaster response worker and may be expected to support community response efforts when an Emergency Support Function (ESF) is activated, after ensuring personal and family safety.

Equal Opportunity at UWCF

At United Way of Central Florida, we believe that diverse voices and experiences strengthen our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need. UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.

Join Our Team

If you are organized, relationship-oriented, and excited to support meaningful community impact through fundraising and donor engagement, we encourage you to apply.