Manager, eCOA Device Logistics Project Management

Lead a high-performing team at the forefront of clinical technology, delivering devices that power patient-centered solutions like eCOA and eConsent across global clinical trials. This is a unique opportunity to step into a leadership role where you can shape delivery strategy, develop top talent, and make a direct impact on how innovative trial technologies reach sites and patients worldwide-all within a collaborative, fast-paced, and fully remote environment.

Job Overview

The Manager, Project Management oversees a team of 9 Project Managers responsible for end-to-end delivery of device logistics programs supporting eCOA and related clinical technologies. This role leads the planning, execution, and delivery of multiple concurrent projects, ensuring devices are provisioned, deployed, tracked, and returned in alignment with client and operational expectations.

The role requires working Eastern Time Zone hours to support global coordination and cross-functional collaboration. You will play a critical leadership role, enhancing the overall delivery, supporting team development, while partnering across clinical, technology, and operational teams to ensure quality and timely delivery of devices to sites and patients.

Key Responsibilities

• Lead, coach, and develop a team of Project Managers, supporting performance, growth, and delivery excellence

• Support Project Managers as they deliver a portfolio of 15-20 concurrent device logistics projects, deployment, and recovery

• Drive project planning activities including timelines, deployment strategies, training, and stakeholder alignment

• Collaborate with cross-functional teams (Clinical, eCOA/eConsent technology, Operations, Distribution, Support) to ensure successful delivery

• Collaborate with third-party logistics vendors, including inventory tracking and reporting

• Monitor project performance, risks, and milestones to ensure delivery to scope, schedule, and quality expectations

• Facilitate team meetings, 1:1s, and stakeholder communications

• Foster a culture of accountability, adaptability, and continuous improvement

Qualifications

Required

• Bachelor's degree

• Experience in project management within life sciences, clinical trials, healthcare, or a related field

• Experience managing multiple concurrent projects in a fast-paced environment

• Strong stakeholder management and cross-functional collaboration skills

• Excellent communication, organizational, and leadership capabilities

• Ability to translate business needs into execution plans and drive delivery outcomes

Preferred

• Prior people management or team leadership experience

• Experience with device logistics, supply chain, or distribution operations

• Familiarity with eCOA, eConsent, or clinical technology solutions

• Experience working with third-party vendors and/or global teams

• Proficiency with Microsoft Office tools and Smartsheet or similar platforms

• Understanding of clinical trial workflows and operational environments

• Demonstrated ability to lead through change and adapt in dynamic environments

• Strong coaching mindset with a focus on developing others and enabling team success

• Ability to balance business priorities with communication, and stakeholder education

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $88,100.00 - $220,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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