Site Reliability Engineer

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role leads the design, development, testing, implementation, and operation of secure, scalable, resilient, and highly available software platforms using Site Reliability Engineering and AI-native engineering practices. The engineer collaborates across technical teams to build and support cloud-native, containerized, and distributed systems while owning production reliability, monitoring, incident response, CI/CD, deployment stability, vulnerability remediation, and operational automation across a growing portfolio of enterprise applications. The role designs and implements Terraform-based infrastructure-as-code and drives enterprise standardization for capabilities such as certificate lifecycle management, secrets management, and Vault solutions. It also applies AI-assisted development, intelligent automation, and automated testing to reduce manual engineering effort, improve software quality, and support the reliable operation of AI-enabled services. Success is measured by improved availability, reduced incidents and recovery time, secure and maintainable solutions, faster delivery, and greater operational efficiency. This position provides technical leadership for the SRE team, strengthens the India GCC capability, and establishes reusable engineering standards that reduce risk, improve engineering productivity, and enable scale. Job Responsibilities Lead SRE architecture, engineering innovation, and standardization across cloud platforms, containers, deployment patterns, certificate lifecycle management, secrets management, and Vault solutions. Integrate AI-native development practices, automation frameworks, modern software architectures, and emerging technologies to improve scalability, efficiency, and software delivery performance, while leading and mentoring the broader SRE team and strengthening the India GCC capability through technical guidance, knowledge transfer, engineering reviews, and consistent operational practices. Maintain clear technical documentation, runbooks, automated knowledge artifacts, architecture decisions, and reusable implementation patterns to improve supportability and collaboration. Own production reliability and engineering for enterprise applications, including monitoring, observability, incident response, root-cause analysis, service recovery, performance, capacity, and operational readiness. Design, develop, automate, test, and optimize software solutions using Terraform-based infrastructure-as-code, CI/CD improvements, AI-driven development workflows, intelligent automation, and modern testing frameworks to reduce manual effort, improve engineering productivity, accelerate delivery, and ensure high-quality releases. Contribute to design innovations that improve systems, processes, or services using new frameworks and industry best practices Collaborate with technical teams to deliver solutions and mentor others through knowledge sharing and training sessions Support technology strategy by evaluating and applying current technologies that align with business goals Create clear documentation for software code, system designs, and business requirements to support knowledge sharing Also responsible for other duties/projects as assigned by business management as needed Required Education and Work Experience Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience Acceptable areas of study include Computer Science, Software Engineering, Information Management or equivalent experience in field 4-7 years Technical engineering experience Required Knowledge, Skills and Abilities Site Reliability Engineering and production operations: Experience owning reliability, availability, monitoring, incident response, root-cause analysis, and operational readiness for production services. Infrastructure-as-code and automation: Hands-on design and implementation using Terraform and scripting/programming such as Python, PowerShell, and JavaScript/Node.js. Cloud-native platforms and containers: Hands-on experience with AWS and/or Azure, Docker, Kubernetes, platform services, performance, capacity, and cost awareness. CI/CD and deployment engineering: Experience building secure, repeatable pipelines, automated testing, release validation, rollback, and deployment controls. Secure platform operations: Experience with vulnerability and configuration remediation, IAM, certificate lifecycle management, secrets management, and Vault solutions. Observability and reliability practices: Experience with logging, metrics, tracing, alerting, dashboards, SLIs, SLOs, error budgets, and service health reporting. AI-enabled services and engineering workflows: Experience supporting AI-enabled services or applying AI-assisted development, testing, automation, LLM, RAG, embeddings, or anomaly-detection capabilities. Analytical Thinking (Required) Technical leadership and communication: Ability to lead SRE standards, mentor distributed teams, strengthen GCC capabilities, communicate clearly, and collaborate across cybersecurity and engineering teams. Analytical Thinking Analytics Collaboration Communication Customer Service Mentorship Programming Languages Software Design Software Development System Integration Technical Writing Eligibility At least 18 years of age Legally authorized to work in the United States Travel Travel Required (Yes/No): Yes DOT Regulated DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range Base Pay Range: $113,600 - $205,000 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. Benefits At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! Career Growth Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder- it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. #J-18808-Ljbffr