Data Entry and Operations Specialist

Description: Do you thrive in a fast-paced environment where accuracy, service, and teamwork matter? Prime Health Services is looking for a detail-oriented, customer-focused Data Entry and Operations Specialist to join our growing team. In this role, you'll support several operational departments, ensure data quality, and help maintain a smooth, professional experience for our clients, providers, and internal teams. If you enjoy being the dependable "go-to" person who keeps things running seamlessly, this is the role for you! What You'll Do As a Data Entry and Operations Specialist, you'll work across several key operational areas, including: Data Integrity * Communicate daily with medical provider offices to verify demographics * Research information, respond to emails, and update internal databases * Route questions to the appropriate internal teams Data Quality * Support audits and special projects to ensure accuracy and compliance * Review client contracts and partner network data * Identify trends and share findings with management Data & Contract Entry * Enter provider demographic and reimbursement details * Scan, file, and assist with basic reporting * Ensure welcome packets and outgoing mail campaigns are completed accurately and on time Panel Building * Build and maintain accurate medical provider panels for workers' compensation clients * Log client requests and ensure updates are completed promptly Reception Support * Welcome visitors, clients, and vendors * Answer main phone lines and route calls * Maintain break areas and manage supply ordering * Assist with meeting set-ups, mail distribution, and general office tasks Requirements: What You Bring * High School Diploma or GED required; Associate or Bachelor's degree preferred * 2+ years of clerical or customer service experience—healthcare experience strongly preferred * Strong skills in Microsoft Office (Word, Excel, PowerPoint, Teams) * Excellent written and verbal communication skills * Ability to multitask, stay organized, and thrive in a fast-moving environment * Strong attention to detail, confidentiality, and reliability Why You'll Love Working at PHS Benefits - Medical Insurance (high-deductible plan with HSA) - Dental and Vision Insurance - Company-paid short-term & long-term disability - Company-paid group term life insurance - Generous PTO Policy - Employee recognition programs - Corporate office amenities including - Frequent employee events About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. Compensation details: 19-20 Hourly Wage PI0b0c134afb9c-29400-39618358