Senior Kitchen Manager | Hot Concept! | Newport News, VA | #ZBA 3639172

Job Description

Job Description

We are looking for a Kitchen Manager to ensure all daily activities run smoothly and efficiently. Responsibilities include hiring, managing, and training restaurant team members and ensuring outstanding customer service. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention, and deliver a positive dining experience for our guests.

Responsibilities:

• Manage and oversee the daily culinary restaurant operations. Perform Open / Mid-Day / Closing duties.
• Deliver superior guest service, ensuring guest satisfaction.
• Coordinate communication and assist between the front of the house and back of the house staff and managers.
• Mentor and coach front of the house and back of the house staff.
• Make hiring and termination recommendations to the general manager.
• Oversee all financial responsibilities including inventory, ordering food, and hitting all labor targets.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
• Arrange for new employees’ proper onboarding (scheduling training, etc.).
• Monitor compliance with safety and hygiene regulations.

Job Benefits:

• Competitive salary (commensurate with experience)
• Performance-based quarterly cash bonus program based off metrics with key financial measures.
• 401K with match
• Comprehensive health benefits
• Paid time off (PTO)
• Meal benefits
• Excellent room for growth and advancement

Requirements:

• A minimum of three (3) years of high-volume full service corporate casual dining restauran t.
• Familiarity with restaurant management software.
• Customer service, communication, and team management abilities.
• Ability to work in a face-paced environment and stand and walk for 8 to 10 hours.
• Ability to motivate and direct managers and employees effectively.

This is more than a job - it’s a leadership opportunity to make a real impact. If you’re ready to bring energy, integrity, and world-class hospitality to the table, we want to hear from you.

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