Front Desk Receptionist

Job Description

Job Description

Dental Front Desk Receptionist – Join Our Patient-Centered Team!

Are you an experienced dental front desk professional looking for a role where your skills are valued and your contributions make a real difference? We’re seeking a Dental Front Desk Receptionist to join a modern, patient-focused dental practice in Yorktown Heights, NY. This is more than a job—it’s an opportunity to be the welcoming face that sets the tone for every patient experience while supporting a team that values your expertise.

About the Role

As the Dental Front Desk Receptionist , you will be the first point of contact for every patient. You’ll ensure that every interaction—whether in-person, over the phone, or via email—is smooth, professional, and friendly. From scheduling appointments to assisting with insurance verification, your work keeps the office running efficiently and helps create a positive experience for patients every day.

This role is ideal for someone who thrives in a fast-paced, professional environment , has strong attention to detail, and genuinely enjoys making patients feel comfortable and cared for.

What You’ll Get

• Competitive Pay: Hourly rate commensurate with experience
• Consistent Work Schedule: 4-day workweek with no weekend shifts
• Professional Growth: Opportunities to advance your career, learn new skills, and take on additional responsibilities
• Supportive Team: Join a collaborative, friendly environment where your contributions are appreciated
• Patient Impact: Play a key role in ensuring patients feel valued, comfortable, and confident in their care

Key Responsibilities

• Welcome patients warmly and professionally, creating a positive first impression
• Manage scheduling, confirmations, and appointment changes efficiently
• Answer phone calls, respond to emails, and address patient inquiries with professionalism
• Verify patient information, update charts, and maintain accurate records
• Assist patients with insurance verification and billing questions
• Maintain a clean, organized, and welcoming front desk area
• Support clinical and administrative staff to ensure smooth daily operations
• Handle special requests and help solve problems quickly, ensuring patient satisfaction

What We’re Looking For

• Dental front desk experience required — experience with scheduling, insurance, and patient flow
• Excellent communication and interpersonal skills
• Strong organizational skills and the ability to multitask
• Professional and friendly demeanor, able to create a welcoming environment for patients
• Comfortable using dental office software and technology
• Team player with a patient-first mindset

A Day in This Role

You start your day by reviewing the schedule and preparing the front desk for a busy day of patient appointments. As patients arrive, you greet them by name and ensure their registration is complete. Between appointments, you handle phone calls, answer patient questions, and confirm upcoming appointments. You assist the dental team by preparing charts, verifying insurance, and coordinating lab cases. Every task you perform contributes to a seamless, professional patient experience.

By the end of the day, the office runs like clockwork, patients leave happy, and you can take pride knowing you played a central role in making it all happen.

Ready to Join Us?

If you are an organized, professional, and compassionate front desk professional who wants to make a meaningful impact every day, we want to hear from you. Apply now to become a key part of a patient-focused team where your skills and contributions truly matter.

Job Type: Full-time