Senior Director, Head of Legal Operations

Senior Director Head of Legal Operations and Chief of Staff to Chief Legal Officer

Working in partnership with the EVP Chief Legal and Compliance Officer and the global Legal Leadership Team the Senior Director Head of Legal Operations will develop and lead the Legal Operations function driving strategic and operational effectiveness across the Legal Department supervising the two current Operations employees. This individual will update and execute the departments strategic roadmap champion continuous improvement and oversee day-to-day operations including budgeting staffing technology vendor management and reporting. The role reports to CLO.

Essential Job Duties

• Strategic Leadership Develop annual and mid-term goals implement initiatives to enhance Legal Department effectiveness track performance metrics arrange employee development opportunities and conduct third-party benchmarking.
• Vendor & Outside Counsel Management Administer law firm and vendor engagements track spend support fee negotiations lead RFPs monitor performance and manage recurring subscriptions.
• Financial & Budget Management Partner with Finance to develop and manage the department budget oversee purchase requisitions and invoices handle expense accruals and lead spend analysis and efficiency initiatives.
• Process & Technology Improvement Evaluate and implement AI and other technology solutions leverage data analytics to support decision-making and develop dashboards and reports on billing optimization and financial operations.
• Legal Technology Leadership Own the strategy prioritization and implementation of legal tech projects (matter management e-signing document management billing ticketing systems) in coordination with IT and PMO.
• Communications & Administration Lead onboarding programs manage policies and trainings oversee document archiving publish Legal communications coordinate notarization services and manage Legal Summits and major events.
• Cross-Functional Leadership Form and lead organization-wide working groups and committees on complex global initiatives projects and integrations.
• Chief of Staff Support Serve as a strategic partner and Chief of Staff to the EVP Chief Legal and Compliance Officer managing department communications preparing board and leadership materials coordinating Legal Leadership Team meetings and agendas tracking and driving follow-through on key priorities and action items and acting as a trusted liaison between the CLO and internal/external stakeholders.
• Special Projects Execute additional projects and responsibilities at the direction of the EVP Chief Legal and Compliance Officer.

Qualifications :

Required Skills & Experience

• B.A./B.S. required; M.B.A. or J.D. highly preferred
• 15 years in legal operations or related fields; 8 years in people management
• Progressive history in corporate legal department or law firm management
• Proven track record building and leading diverse teams
• Strong financial management budgeting and analytical skills
• Proficiency in legal technology and software including AI tools
• Excellent written oral and negotiation skills
• Strategic thinker with a continuous improvement mindset
• Trusted with highly confidential and privileged information
• Positive dynamic and self-motivated with strong organizational skills

Preferred Skills & Experience

• Knowledge of healthcare and life sciences industries
• Experience working at or managing outside counsel on a global basis
• Active participation in industry organizations and trade associations

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process please contact People Services at

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time