Massage Therapist

Whitley Spa Therapist

Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline. Gathering together was Buckhead's original purpose, and this remains a focus of our hotel so that we are able to provide a home away from home for our guests. Our associates have access to many benefits such as free parking, discounted train passes, complimentary meals and discounted spa services. In addition to all of this, we invest in our associates by providing cross-training, promotional opportunities and tuition reimbursement. Looking to grow your career with the leading luxury hotel in the area? Come in to see us today!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Responsible for performing all massage therapy services for guests and members of the Spa. Responsible for communicating and transcribing all information regarding guest medical history, services performed, and product recommendations into the Spa Computer System.

Essential Duties and Responsibilities

• Greet guests and members in a professional, friendly manner.
• Select the appropriate spa treatments based on the client's needs after reviewing the client intake form with each guest.
• Perform spa treatments within the scope of training and utilizing spa protocols.
• Complete accurate and legible client intake notes.
• Create an excellent experience for guests and members through a therapeutic touch and friendly attitude.
• Promote the health and wellness benefits of spa treatments specific to each client and recommend frequency of services.
• Safeguard client information and confidentiality.
• Execute professional boundaries and do not engage in dual relationships with clients.
• Maintain a professional clean appearance of self and clinic by wearing a clean and pressed uniform, following the table dressing and spa protocols, and keeping the therapy room clean.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Current state cosmetology or massage therapy license.
• High school diploma or equivalent.
• Minimum of two years' experience in massage therapy.
• In-depth knowledge of the latest massage industry techniques, equipment, services, and products.
• Willing to maintain the highest levels of confidentiality regarding guests and staff.
• Customer service oriented and able to communicate effectively with clients, clinic management, fellow therapists, and sales staff.
• Ability to lift, bend, stoop, walk, push carts up to 50lbs. with or without reasonable accommodation.
• Good dexterity in fingers, wrists, and hands with or without reasonable accommodation.
• Ability to stand and move throughout spa and continuously perform essential job functions with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.