General Manager

The General Manager oversees all aspects of the restaurant, including hiring, onboarding, training, operations, and financial performance. The GM’s primary responsibility is to hire the right people, place them in the right roles, and provide the support they need to succeed. The GM is expected to uphold high standards and model the core values of the brand, ensuring the restaurant consistently delivers on guest satisfaction, team culture, and profitability. Reports to: Above-Store Manager Key Responsibilities: Daily Review daily operations numbers and drive performance Oversee day-to-day operations, ensuring food, beverage, service, and cleanliness meet brand standards Develop and implement transaction growth initiatives Engage employees during shifts to set the tone for culture and performance Partner with AGM on hiring process and staffing levels Monitor Workstream to maintain a healthy flow of candidates Conduct second-round interviews and make final hiring decisions Review store cleanliness checklists Sign off on inventory and vendor purchasing Monitor Crunchtime (actual vs. theoretical costs) Sign off on weekly schedule prepared by AGM Sign off on weekly scorecard goals Lead the Monday manager meeting to review prior week performance and set goals for the upcoming week Monitor maintenance needs and report to Above-Store Manager Monthly Maintain current employee files and communicate terminations to View email address on click.appcast.io Review P&L report with the above-store leadership Review P&L with AGM Identify staff with potential for growth and advancement within the organization Equipment & Systems Oversight Office organization and compliance Outside storage closet cleanliness and organization Lead by example, modeling professionalism, accountability, and the core values of the brand Build and sustain a strong culture by hiring, developing, and retaining top talent Balance operational excellence with team development and guest satisfaction Ensure the restaurant is consistently audit-ready (Steritech, health, and brand inspections) Drive continuous growth in transactions, profitability, and leadership pipeline #J-18808-Ljbffr Hudson Restaurant Group