Director of Risk Management
PLS Logistics Services
Director of Risk Management
MISSION
Build PLS's enterprise risk management function from the ground up — partnering with Legal, insurance brokers/carriers, and executive leadership to identify, quantify, and mitigate organizational, insurance, and litigation risk, including the elevated broker-liability exposure created by Montgomery v. Caribe Transport II — and to design the organizational structure needed to manage that risk on an ongoing basis.
OUTCOMES (YEAR ONE)
- Complete a comprehensive risk assessment across PLS entities within 90 days.
Evaluate insurance coverage adequacy (cargo, auto liability, broker/contingent liability, E&O, cyber), litigation and claims exposure, and organizational/operational risk across both entities post-merger, and present prioritized findings to the President and executive team.
- Design and stand up PLS's enterprise risk management (ERM) framework and organizational structure within 6 months.
Define risk ownership, escalation paths, and a reporting cadence to the President and executive team; recommend where the risk function sits organizationally as PLS scales.
- Hire, onboard, and stand up a risk management team within 6–9 months.
Build the team needed to run claims handling, insurance program administration, and ongoing risk analytics without President-level involvement.
- Build and operationalize a negligent-selection/broker-liability defense strategy with Legal within 6 months.
In direct response to Montgomery v. Caribe Transport II, partner with the Director of Carrier Compliance and legal counsel to establish documentation standards, litigation-readiness protocols, and a coordinated response plan for negligent-hiring and broker-liability claims.
- Optimize the company's insurance program and reduce total cost of risk by [X]% within 12 months (baseline to be established in month 1–2).
Review and renegotiate cargo, auto liability, broker liability, cyber, and E&O coverage with brokers/carriers to close gaps identified in the initial risk assessment while managing overall premium and retained-risk cost.
- Launch a live risk register with quarterly executive reporting within 6 months, ongoing thereafter.
Track identified risks, mitigation owners, status, and residual risk ratings; report quarterly to the President and executive team.
COMPETENCIES
- Honesty/Integrity — Gives leadership an unvarnished view of organizational risk, even when it is uncomfortable.
- Analysis Skills — Quantifies exposure across insurance, litigation, and operational risk to prioritize what matters most.
- Strategic Thinking — Translates a fragmented risk landscape into an organizational structure and multi-year mitigation strategy.
- Building Relationships — Builds trusted working relationships with Legal, insurance brokers/carriers, and executive leadership to execute strategy collaboratively.
- Persuasion/Negotiation — Negotiates coverage terms with insurance carriers and builds internal buy-in for new risk controls.
- Organization and Planning — Sequences a build-out spanning assessment, structure design, team hiring, and insurance renegotiation.
- Proactivity — Identifies and moves to mitigate emerging risks before they become claims or litigation.
- Composure Under Pressure — Stays level-headed and decisive when managing active claims, litigation, or crisis-level exposure.
Bracketed [X]% targets are placeholders pending baseline data (fraud/incident rates, current total cost of risk) — to be finalized with the President in the first 30–60 days.
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