Gift Shop Associate

Job Description

Job Description

Position Summary

Community Pharmacy, a Pharmacy Innovations company, is seeking a friendly, organized, and tech-savvy Gift Shop Associate to support both our in-store gift shop and growing online retail business. This position combines traditional retail responsibilities with eCommerce management, requiring someone who enjoys customer service, merchandising, inventory management, and online sales. The ideal candidate is highly proficient in Shopify, experienced with eCommerce operations, and passionate about creating an exceptional shopping experience both in-store and online.

• Greet and assist customers.
• Operate POS systems and process transactions accurately.
• Maintain merchandise displays and store appearance.
• Stock shelves, price merchandise, and monitor inventory.
• Assist with seasonal merchandising and promotional events.

• Manage and maintain the company Shopify storefront.
• Add, edit, and optimize product listings, descriptions, pricing, and images.
• Process and fulfill online orders.
• Coordinate shipping and customer notifications.
• Monitor website inventory and troubleshoot basic issues.
• Respond to online customer inquiries.

• High school diploma or equivalent.
• Previous retail customer service experience.
• Proficiency with Shopify platform and order management.
• Strong computer and Microsoft Office skills.
• Excellent communication and organizational skills.

• Experience managing eCommerce stores.
• Knowledge of inventory management systems.
• Experience with Canva, Mailchimp, Klaviyo, or similar tools.
• Product photography and merchandising experience.

• Ability to stand and walk for extended periods.
• Ability to lift up to 30 pounds.
• Ability to package and prepare shipments.