Commercial Analyst

Commercial Analyst

Salary Range: $80,000 - $90,500 per year

This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday).

Wayfair is continuing to expand our commitment to hiring and supporting talent early in their careers, focusing on filling opportunities with experienced graduates who have 1-3 years of experience.

Wayfair's Commercial organization delivers on Wayfair's promise to help everyone anywhere create their feeling of home through building an unparalleled selection, driving tangible value, and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide true partnership in helping customers create a space that reflects who they are and what they need. They attract, grow, and retain Wayfair's customer base through innovative marketing strategies. This team curates and refines product collections to enhance and optimize the shopping journey. The Commercial team also offers outstanding support to meet customers where they are through home services, financing options, and direct sales interactions.

What You'll Do

As a Commercial Analyst at Wayfair, you will collaborate with cross-functional teams to shape strategies that deliver value to our customers and strengthen supplier partnerships. Your responsibilities will involve diving into data, identifying key trends, and using your insights to support decision-making across various areas of the business. Specific duties include:

1. Data Analysis & Reporting: Work with large datasets to identify trends, perform analyses, and develop reports to drive business decisions across different Commercial functions.
2. Strategic Execution: Contribute to the development and execution of key initiatives across marketing, pricing, product curation, and competitive analysis that align with Wayfair's growth strategies.
3. Supplier Partnership Optimization: Partner with suppliers to optimize product offerings, refine selection, and enhance the shopping experience by using data to guide decisions.
4. Customer Experience Enhancement: Use insights from customer behavior and feedback to continuously refine and enhance the shopping experience across Wayfair platforms.
5. Problem-Solving: Tackle ambiguous challenges by leveraging your analytical skills to generate actionable solutions that deliver measurable improvements in profitability, customer satisfaction, and operational efficiency.
6. Technology Utilization: Use advanced analytical tools and techniques (Excel, SQL, R, Python) to build data-driven insights and recommend improvements to business processes and outcomes

What You'll Need

• 0-3 years of transferable experience in a corporate environment, including internship and co-op experience.
• Bachelor's degree.
• Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.
• Experience with Microsoft Excel or Google Sheets, SQL or GBQ, and data visualization tools such as Google Data Studio (Looker, Tableau, or PowerBI).

Possible Team Placements

• Analyst, Global Credit Card Programs: The Fintech & Loyalty (F&L) organization builds and manages the foundational systems, financial products, and fraud detection and prevention services that provide customers with a secure, seamless, and rewarding payment experience. F&L partners with 30+ organizations worldwide to provide a robust selection of gifting, paying, and financing options, to securely process $12B+ in annual transaction volume, and to detect, prevent, and mitigate fraud.
• North America/Europe Retail Tech Analytics: The North America/Europe Retail Tech Analytics Team empowers stakeholders across the Global Supplier Organization, including teams to grow their businesses through data-driven analytics, scalable tools, and streamlined processes.
• Global Marketing: The Marketing team drives growth for Wayfair on every major advertising platform, owning the strategy, analytics, and operations for our portfolio of cutting-edge digital and offline marketing channels.
• Profit Management: The Profit Management team drives the pricing strategy, execution, and ultimately the gross margin profitability across all Wayfair brands, including Wayfair.com, Canada, Perigold, Specialty Retail Brands and Wayfair Professional.
• Competitive Intelligence: The Competitive Intelligence team is responsible for gathering data on Wayfair's competitors, and leveraging it to meet business goals by evaluating market share, optimizing our competitor web page crawling, and testing novel ways to seek out new competitor data. Business Trends: The Business Trends team works with Wayfair's most senior leadership and all business functions in identifying, monitoring, and intervening on metric trends which drive revenue and long-term customer lifetime value (CLV).
• Curation, Brands, & Stores Analytics: The Curation, Brands, & Stores Analytics team is the centralized analytics group covering all brands and channels with the goal of giving our curation teams the tools, reporting, and insights to drive excellent customer outcomes, to put the best items in front of customers, and to merchandise those items perfectly.
• Catalog Merchandising: The Catalog Merchandising team at Wayfair plays a crucial role within the broader commercial organization by ensuring Wayfair is an easy, intuitive, and stable place for suppliers to sell their products. Product addition is seamless and each item is well curated (ex. has Imagery, complete and accurate attributes, has reviews, fast shipping, etc.). This curation helps customers discover the item that's right for them, with confidence and satisfaction. As part of this team, you might work on 3 parts of the product lifecycle - Product Addition, Product Curation/Health & Product Presentation.
• Global Sales: The Global Sales team at Wayfair is responsible for driving revenue growth across all of Wayfair's marketplaces and channels worldwide. This team develops and executes strategies to attract, engage, and retain customers globally, leveraging a deep understanding of international markets and consumer behavior. They collaborate closely with various internal teams to optimize the customer journey and ensure a seamless shopping experience, ultimately maximizing sales and market share on a global scale.
• Promotions: This role provides a distinct opportunity to influence decisions that have significant impact across many major business functions at Wayfair. Promotions Analysts constantly use data to drive profitable top line revenue, while working cross-functionally to affect product selection, merchandising, operations, and marketing initiatives. Our Analysts play a key role in building cutting edge 'Big Data' and leveraging these unique, proprietary, and massive datasets, coupled with a constant flow of experimentation on consumer response, to answer thorny questions that guide our go-to-market strategy.

Why You'll Love Wayfair

Benefits & Perks

• Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.
• No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.
• Global Traveler Health Insurance through GeoBlue.
• 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching.
• Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.
• 401(k) matching with immediate vesting.
• Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.
• Tuition Reimbursement.
• Wayfair Employee Discount.
• Gym/Fitness Discounts.
• Exclusive access to thousands of perks & discounts through BenefitHub.
• Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits.

Purpose & Inclusion at Wayfair:

At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone.

Social Impact & Responsibility:

At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the