Customer Service Concierge & Commercial Real Estate Data Specialist

Job Summary Stewart Title National Commercial Services is seeking a customer‑focused and data‑driven professional to support sales teams and clients through property research, data analysis, and concierge‑level service. This role promotes Stewart services and solutions by providing timely, accurate property data and insights that enable sales professionals to better prepare for prospect and client interactions. The position also supports clients directly by delivering critical property information used in acquisition, disposition, financing, and transfer decisions. The ideal candidate combines strong customer service skills with commercial real estate knowledge and has the ability to gather, interpret, and present data in a meaningful way. A background in title is highly beneficial, providing context for understanding reports, documents, and the overall transaction lifecycle. Responsibilities Provide concierge‑level support to internal sales teams and external clients by researching and delivering property‑related data and information. Collect, analyze, and interpret property data to support sales strategy, client discussions, and transaction decision‑making. Utilize industry tools such as TitleFlex, DataTrace, PropertyInfo, RCA, CoStar, and similar platforms to research ownership, debt, liens, easements, and other property‑related details. Prepare clear, accurate, and client‑ready reports that translate raw data into actionable insights. Support sales associates in preparing for prospect meetings, client presentations, and ongoing relationship management. Respond to routine and moderately complex inquiries from internal and external customers, resolving issues or escalating as appropriate. Follow standard procedures and guidelines to complete daily tasks while maintaining high accuracy and attention to detail. Recognize and resolve typical challenges by selecting appropriate solutions from established processes. Communicate effectively with internal teams and clients to ensure a seamless and positive service experience. Perform a wide range of administrative and operational support activities to assist in the sales process. Manage individual workload and priorities to meet deadlines in a fast‑paced environment. Perform all other duties as assigned. Education High school diploma required; Bachelor’s degree preferred. Experience Typically requires 2+ years of related experience in customer service, real estate, title, or data analysis. Commercial real estate or title industry experience strongly preferred. Experience using CRE and/or title‑related software/platforms (e.g., TitleFlex, DataTrace, PropertyInfo, RCA, CoStar, ResWare, SoftPro, CREXi or similar) preferred. Demonstrated ability to analyze data and translate findings into meaningful insights for business use. Strong understanding of property‑related data, including ownership, encumbrances, and transaction‑related documentation preferred. Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at View email address on click.appcast.io. Salary Salary Range: $70,000 – $80,000 annually. #J-18808-Ljbffr C1400 Stewart Title Guaranty Company - United States