Senior Manager, Human Resources Business Partner

Title: Senior Manager, Human Resources Business Partner Requisition ID: 74342 Location: Exton, PA, US, 19341 Department: Human Resources Job Summary: The Senior Manager, Human Resources Business Partner is a strategic and execution-focused business partner who, in close collaboration with key stakeholders and HR leadership, is responsible for the development of a people strategy that helps client groups deliver sustainable results. Through a deep background in HR generalist practices, solid understanding of global workforce regulations, and expertise in talent management, this role helps ensure that the HR strategy and processes are implemented effectively to drive strong results. This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. Essential Duties and Responsibilities Partner with the appropriate executive global business leaders to provide strategic direction and tactical support in delivering HR solutions on talent and organizational imperatives. Build an understanding of clients’ challenges and their human capital needs to be able to actively contribute to the development of the business strategy. Provide leadership and guidance in the acquisition, development and retention of talent, working closely with the appropriate HR CoE teams such as Talent Acquisition, Compensation and Learning and Development. Manage, address and resolve complex employee relations concerns, including conducting thorough and objective investigations. Lead talent assessment and succession planning discussions to ensure a strong and ready bench. Advise and guide on performance management and improvement, development planning and compensation planning. Apply judgment to data insights, analytics and trends to support business decisions that drive organizational effectiveness. Inspire, coach, motivate and evaluate team members to enable their capabilities and accomplish priorities. Continually monitor the pulse of employees and develop programs that build motivation, engagement and retention. Analyze and report on the effectiveness of these strategies and programs. Take a leadership role in creating a respectful and inclusive work environment while role-modeling West’s values. Develop, implement, interpret and monitor HR policies, procedures and programs for effectiveness and continuous improvement. Serve as a change champion, helping disseminate/interpret necessary communication, information and updates to client groups. Lead or contribute to HR projects that are aligned with business needs and organizational objectives. Keep current on laws/regulations and external trends, developments or activities that could impact talent, organizational effectiveness, culture and leadership development. Conform with and abide by all regulations, policies, work procedures, instruction, and all safety rules. Perform other duties as assigned based on business needs. Education Bachelor's Degree in Human Resources, business or related field or equivalent experience required Master's Degree or MBA preferred Work Experience 10+ years of professional experience 5+ years in HR within a global, highly-matrixed or high-change environment of relevant, progressive work experience Preferred Knowledge, Skills and Abilities Experience in Pharmaceutical, Medical Device or Manufacturing industries preferred. High level of interpersonal skills, organizational skills and analytical skills. Demonstrated ability to influence without direct authority. Work autonomously in a virtual environment, managing multiple priorities with a sense of urgency. Demonstrated ability to exercise independent and sound judgment in making decisions and resolving complex challenges. Make decisions with in-depth understanding and interpretation of procedures, policies and business practices to achieve results. Solid understanding of employee relations and disciplinary processes. Ability to resolve challenges across all levels of the organization while demonstrating respect and being candid even in the most difficult situations. Demonstrated ability to develop and maintain solid working relationships at all levels. Strong customer focus by following through on commitments. Understand all relevant SOPs as per company policy as they are related to the position covered by this Job Description. Support and contribute in Lean Sigma programs and activities towards delivery of the set target. Able to comply with the company’s safety and quality policies at all times. Knowledge of federal, state and local labor laws that apply to HR License and Certifications Human Resources\PHR, Senior Professional in Human Resources (SPHR)-HRCI or SHRM-CP preferred Additional Requirements Ability to occasionally travel locally, regionally and internationally. Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures. Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities. Position operates in a professional office environment. May stand or sit for extended periods of time. Read and interpret data, information and documents. Must maintain the ability to work well with others in a variety of situations. Must be able to multi-task, work under time constraints, problem solve, and prioritize. Ability to make independent and sound judgments. Observe and interpret situations, analyze and solve problems. Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Travel Requirements 5%: Up to 13 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. What We Offer This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities. Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment. Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact. West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to View email address on click.appcast.io. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening. #J-18808-Ljbffr West Pharmaceutical Services, Inc