Housekeeper

IHG Hotels & Resorts

Hotel Housekeeper / Guest Room Attendant
Job Summary

The Hotel Housekeeper / Guest Room Attendant is responsible for maintaining clean, comfortable, and welcoming guest rooms and public areas while ensuring the highest standards of cleanliness and guest satisfaction. This position plays a vital role in creating a positive guest experience by providing exceptional housekeeping services in accordance with hotel policies and procedures.
Essential Duties and Responsibilities

Clean and service guest rooms, bathrooms, and assigned hotel areas according to established standards.
Change bed linens, make beds, and replace towels and guest amenities.
Dust, vacuum, sweep, mop, and sanitize guest rooms and common areas.
Empty trash containers and remove used linens.
Inspect rooms for cleanliness, maintenance needs, and safety concerns.
Report maintenance issues, damaged items, and lost-and-found property to supervisors.
Restock housekeeping carts with supplies and linens.
Ensure rooms are ready for arriving guests within required timeframes.
Follow hotel safety, sanitation, and security procedures.
Provide courteous and professional service to guests and respond to requests promptly.
Work collaboratively with other housekeeping and hotel staff to ensure guest satisfaction.

Qualifications

Previous hotel housekeeping or cleaning experience preferred but not required.
Strong attention to detail and commitment to quality.
Ability to work independently and efficiently in a fast-paced environment.
Excellent time management and organizational skills.
Ability to lift up to 25 pounds and perform physical tasks including bending, reaching, standing, and walking for extended periods.
Dependable, punctual, and customer-service oriented.

Schedule

Full-time and Part-time positions available.
Must be available to work weekends, holidays, and flexible shifts as needed.

Benefits

Competitive hourly pay.
Employee hotel discounts.
Paid training.
Opportunities for career growth and advancement.
Supportive team environment.

Equal Opportunity Employer

We are committed to providing equal employment opportunities and fostering an inclusive workplace for all employees.

Apply

Vacancy posted 2 days ago

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