Service Reliability Engineer (SRE)

Seattle, Washington, United States Software and Services

The Apple Services Engineering team (ASE) is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it at an extensive scale, meeting our high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services.Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of our core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, and multi-functional, offering greater exposure to the array of opportunities here.

Description

The Service Reliability Engineer (SRE) role in Apple Services Engineering requires a mix of strategic engineering and design along with hands‑on, technical work. This SRE will configure, tune, and fix multi‑tiered systems to achieve optimal application performance, stability and availability. We manage jobs as well as applications on bare‑metal and cloud computing platforms to deliver data processing for many of Apple’s global products. Our teams work with exabytes of data, petabytes of memory, and tens of thousands of jobs to enable predicable and performant data analytics enabling features in Apple Music, TV+, Appstore and other world class products. If you love designing, running systems that will impact millions of users then this is the place for you!

The main responsibilities for this position include:

• Support java based applications & Spark/Flink jobs on Baremetal, AWS & Kubernetes


• Ability to understand the application requirements (Performance, Security, Scalability etc.) and assess the right services/topology on AWS, Baremetal & Kubernetes


• Build automation to enable self‑healing systems


• Build tools to monitor high performance & alert the low latency applications


• Ability to troubleshoot application specific, core network, system & performance issues.


• Involvement in challenging and fast paced projects supporting Apple's business by delivering innovative solutions.


• Monitor production, staging, test and development environments for a myriad of applications in an agile and dynamic organization.

Minimum Qualifications

• At least 5 years in a Site Reliability Engineering (SRE), DevOps role


• BS degree in computer science or equivalent field with 5+ years or MS degree with 3+ years experience, or equivalent.


• 5+ years of running services in a large scale *nix environment


• Understanding of SRE principles and goals along with prior on‑call experience


• Extensive experience in managing the applications on AWS & Kubernetes


• Deep understanding and experience in one or more of the following - Hadoop, Spark, Flink, Kubernetes, AWS

Preferred Qualifications

• Fast learner with excellent analytical problem solving and interpersonal skills


• Experience supporting Java applications


• Experience on Big Data Technologies


• Experience working with geographically distributed teams and implement high level projects and migrations


• Strong communication skills and ability deliver results on time with high quality

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,300 and $263,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.

You’ll also receive benefits including:

• Comprehensive medical and dental coverage


• retirement benefits


• a range of discounted products and free services


• reimbursement for certain educational expenses — including tuition


• this role might be eligible for discretionary bonuses or commission payments


• relocation

Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace.

Learn about reasonable accommodations for job applicants.