Front Desk Supervisor
Atrium Hospitality
Front Desk Supervisor
Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between. Coach, train, and motivate front desk associatesyou're the team's go-to guru. Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone. Monitor cash handling, shift reports, and compliance with brand and safety standards. Jump in wherever neededwhether that's answering phones, updating the reader board, or helping with VIP arrivals.
Customer service and leadership experience You've led teams, kept things calm under pressure, and know how to create a welcoming vibe. Strong communication skills You'll coordinate with guests, staff, and other departments like a pro. Detail-oriented and organized From shift reports to guest requests, you keep the little things from becoming big problems. Tech confident Hotel systems, emails, reportsnothing fazes you. Able to lift 50 lbs and stay on your feet Because leading by example sometimes means grabbing a luggage cart.
Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
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Vacancy posted 5 days ago
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